DIRECTOR, STORE OPERATIONS Job Listing at Dollar General in Goodlettsville, TN (Job ID 2025-329197)

Description

Work Where You Matter: At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview:

Responsible for leading “end-to-end” initiatives, projects, and/or activities to support Store Operations' compliance strategy and execution.  Because store compliance is a multi-functional issue, the role requires leadership integration with merchandising, information technology, finance, loss prevention, legal and other groups.  Directs and manages a team of professionals to develop and execute work plans, identify and resolve challenges or obstacles, gain alignment and communicate to all stakeholders in an effort to meet compliance objectives.  Balances time between managing the normal operations of the team and performing specific analysis and design, solution development, and implementation and rollout processes. Maintain and initiate needed vendor relationships. The ideal candidate will have an extensive background in retail compliance, a strong understanding of surveillance technology, and the ability to oversee its application in a retail environment.

• Develops and institutionalizes the store compliance strategy for Store Operations
• Designs a strategy of key foundational components to drive a short and long term improvement for compliance in the company
• Develops the associated project workplans that define: scope, schedule, milestones, budget (expense and capital), business impact and risks of achieving targeted objectives, both short and long term.
• Manages any outside resources (vendors, etc.) to support specific solution designs, to aid implementation and rollout, or to measure results.
• Implements the approved strategy across the identified parts of the organization
• Refines solutions as needed to meet approved strategy and accommodate company growth and changes
• Directs/leads a team of professionals to integrate the store compliance strategy as well as manage day to day compliance responsibilities
• Sets objectives for team members that align with company and department objectives
• Manages all the associated workplans for direct and indirect reports, including scope of projects/initiatives, key content and actions, timing of completion and measuring impact
• Provides guidance and solutions to accomplish stated milestones and to combat challenges/obstacle

• Proven track record of producing results and meeting or exceeding goals and objectives.
• Capable of leading a portfolio of multi-functional projects with several levels of management.
• General knowledge of business processes at a retail company.
• Ability to analyze and resolve complex issues.
• Excellent consensus building and negotiations skills.
• Excellent interpersonal skills and proven ability to build strong working relationships with internal team at all levels of management, and work on cross functional teams.
• Able to be adept with computer software, especially databases and spreadsheets.
• Strong quantitative, analytical skills with attention to detail and accuracy.
• Strong communication, critical-thinking, and presentation skills; including the ability to provide written and verbal direction effectively.
• Must be a team player.
• Well organized with an ability to manage multiple projects with strict deadlines.

Work Experience and/or Education:

• Undergraduate degree, with a Master's in Business Administration or appropriate advanced degree preferred.  7-10 years of retail work experience, prefer a strong background with technology and surveillance systems.
• Proven track record in the areas of compliance auditing, monitoring and formulation of comprehensive audit policies, programs, and plans.
• Experience with AML regulatory and policy requirements.
• Experience working hands-on with cross-functional teams, such as:  Operations, Information Technology, Finance, Loss Prevention and Legal.
• Comfortable independently managing demanding, cross-functional projects