Description
**Become a part of our caring community and help us put health first**
The Branch Director is accountable for managing the day-to-day branch operations to ensure the following: operational efficiencies, quality of patient care, regulatory compliance, support of business development & patient base growth, achievement of key performance indicators, and people management/development. The Branch Director supervises the branch/clinical staff. Direct responsibility of ensuring the branch meets applicable Federal, State, and local laws regarding the certification and licensure process at all times. Responsible for long-range planning, fiscal viability, and quality of care provided by the branch. Recruits, interviews, and hires staff and monitors quality care and organizational performance. Assist other disciplines in coordinating activities when necessary, assuming responsibility for continuity, appropriateness, and quality of services delivered.
**Work Schedule** : Full-time/40 Hours
**Position Type** : On-site
**Work Location** : Gastonia, NC
**This is not a remote or work-from-home position. This position requires you to sit on-site and work out of our Gastonia, NC branch location.**
The **Branch Director** is accountable for managing the day-to-day branch operations to ensure the following: operational efficiencies, quality of patient care, regulatory compliance, support of business development & patient base growth, achievement of key performance indicators, and people management/development. The Branch Director supervises the branch/clinical staff. Direct responsibility of ensuring the branch meets applicable Federal, State, and local laws regarding the certification and licensure process at all times. Responsible for long-range planning, fiscal viability, and quality of care provided by the branch. Recruits, interviews, and hires staff and monitors quality care and organizational performance. Assist other disciplines in coordinating activities when necessary, assuming responsibility for continuity, appropriateness, and quality of services delivered.
**Essential Functions:**
Develops, plans, implements, analyzes and organizes operations for the Branch.
Responsible for the delivery of care for all patients served by the Branch by providing supervision and support to the Clinical Manager(s).
Works in conjunction with the Area Director of Operations or the AVP of Operations and Finance Department to establish Branch's revenue and budget goals.
Recognizes the clinical leadership and provides support and supervision to the Clinical Manager(s) to promote more effective performance and delivery of quality home care services.
Maintains office operations in an efficient, productive, effective, and organized manner, which provides a safe working environment for employees, meeting local ordinances and fire and safety regulations in compliance with the company policies.
Conducts continuous quality improvement quarterly committee meetings, reviews all patient satisfaction data, and follows up on negative patient satisfaction surveys and follow-up visits with referral sources.
Communicate with the Area Director of Operations or the AVP of Operations for direction, problem-solving, and implementation of programs and protocols.
Partners with Sales Directors and Account Manager(s) to meet budgeted admission goals. Participates in sales and marketing initiatives.
**Use your skills to make an impact**
**Required Experience/Skills:**
Active and unrestricted state license to practice as a registered nurse.
Minimum of 2 years of healthcare operations management experience, preferably within Home Health or Hospice.
Outstanding leadership skills with demonstrated experience motivating, educating, supervising, and supporting staff and developing a cohesive team.
Experienced with quality improvement monitoring and reporting tools and methods.
Knowledge of business management, governmental regulations, and accreditation standards.
Excellent verbal and written communication skills.
Must be proficient with Microsoft Word and Excel.
Must possess a valid state driver's license, reliable transportation, and automobile liability insurance.
Home Health experience, required.
Fiscal management of $10M+ revenue experience, required.
Management and people leadership experience, required.
Experience leading large clinicals teams, required.
Experience supporting home care program initiatives around cardio, ortho, wound care, safe strides, NICaS, Zontago, and various therapy initiatives, required.
OASIS experience, required.
Homecare Homebase (HCHB) experience, preferred.
Knowledge and/or experience with the CMS PDGM requirements to bill for services, preferred.
**Additional Information**
Normal Hours of Operation: M-F / 8a-5p (ET)
On-Call Expectation: N/A
Branch Size: 922+ Census (4.0 STAR rating)
Annual Bonus Eligible: Yes, eligible for the annual incentive bonus.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$84,600 - $116,300 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About Us**
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier
Compensation Information:
$84600.0 / Yearly - $84600.0 / Yearly
Starting At: 84600.0 Yearly
Up To: 116300.0 Yearly
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