Description
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
**CAREERS THAT CHANGE LIVES -** **POSITION DESCRIPTION:**
Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives.? CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice and taking action.
Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS's are required to work a number of weekends and holidays during the quarter, as determined by local management. Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.
To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at Medtronic Careers ()
**A DAY IN THE LIFE -** **POSITION RESPONSIBILITIES:**
Technical Support
Successfully completes CRMField Technical Training - including online and field-based training
Performschecks/interrogations of all CRMmedical device systemspost sign-off
Supports implants of all CRMproducts post sign-off
Provideson-call support as neededon evenings and weekends post sign-off
Providetroubleshooting support as requested
Operational Support
Assures completion of patient registration and any other required hospital documentation
Helps manage consignment inventory and trunk inventory once obtained
Providesadditionalinventory support to meet customer needs
Maintains software on programmers throughout the district as directed
Assistswith managing daily coveragelogisticsas needed
Educational Support
Educates and trains physicians, hospital personnel and office staff on productsor solutions for which training has been completed
Assistswith educating and training new Clinical Specialists and Sales Representatives post sign-off
Sales Support
Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRHF products and solutions offer value to the customer
Assistswith obtaining customer POs throughout the quarter
Has a basic understanding of the competitive landscape
Independentlyidentifiescustomer needs and opportunities andprovidesfeedback to Sales Rep(s) to support sales objectives
Ongoing Technical Development
Stays up to date on new products,solutions,and patient management offerings
Completes all assigned trainingin a timely manner
Performs other related duties as assigned
Qualifications - External
**MUST HAVE - MINIMUM** **QUALIFICATIONS** **:**
**IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME**
High School Diploma PLUS a minimum 11 years of work experience in clinical cardiac device/EP role, or sales or service in a cardiac device company -OR-
AssociatedegreePLUS a minimum 9 years of work experience in clinical cardiac device/EP role, or sales or service in cardiac device company -OR-
Bachelor's Degree PLUS a minimum 7 years of work experience in clinical cardiac device/EP role, or sales or service in cardiac device company
-AND-
Current or prior IBHRE (NASPE) Certification
**NICE TO HAVE - D** **ESIRED/PREFERRED QUALIFICATIONS** **:**
Thorough working knowledge of medical terminology and the medical device industry
Proven ability to build/maintainpositive relationships with peers and colleagues across organization levels
Strong work ethic in accomplishingobjectivesof the position
Expertisewith Microsoft tools and other applications (i. e., )
Ability to meet vendor credentialing requirements
Excellent customer service skills
Excellent interpersonal, written/verbal communication skills
Ability to coordinate/participateinnumeroustasks/projects in a fast-paced environment in an organized manner while meeting deadlines
**PHYSICAL JOB REQUIREMENTS:**
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequentrequired travel to customer clinics,hospitalsand offsite meetings.? While performing the duties of this job, the employeeis regularly required tobe independently mobile
Frequent 2-handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface atapproximately thesame level
Sitting, standing and/or walking for up to eight plus hours per day
Environmental exposures include eye protection, infectiousdiseaseand radiation
Ability to wear 7-9lbsof lead for extended periods of time while in the O. R.
Frequently required to use hands to finger, handle or feel objects,toolsor controls
Ability to effectively use a mobile phone, PC,keyboardand mouse
Frequent bending/stooping, squatting and balance
Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel andoperatinga personal computer
**Work and Travel Requirements:**
Continuous verbal and written communication
Ability to travel extensively with ease (approx. 10% of time)
Must be able to drive approximately 80% of the time within assigned territory
Environmental exposure to infectious disease and radiation
Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arerequiredto workseveralweekendsand holidays during the quarter, asdeterminedby local management. Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require aCSto be scheduled forweek nightcoverage as approved by regional management.
Must have a valid driver's license and active vehicle insurance poli
Compensation Information:
$0.0 / - $0.0 /
Starting At: 0.0
Up To: 0.0
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