Description
*Description*
*Phone Triage RN in the Heart Center department in Poughkeepsie, NY*
*Full time, 40 hours per week, 8 hour shifts*
**
*Purpose: *
Responsible to triage patients over the phone or in the office to ensure prompt identification of patients with high-risk conditions. Information is presented to a physician for required action to be taken. Liaison between hospital, office and referring physicians. Population served based on scope of services in the department.
*Essential Responsibilities *
* Talks directly to patients on the telephone, provides a physician with necessary information and then directs them to emergency rooms or urgent care centers or to see their physician during office hours as instructed by a physician.
* Performs short evaluation of the patient situation to estimate severity of illness and/or injury including learning about chief complaint and, as possible, obtaining vital sign and mental status information.
* Confers with physician.
* Sends those with high-risk chief complaints such as chest pain to ER immediately as directed by physician.
* Sets up appointment for patients who do not need to go to ER but need to see a physician or arranges for an appointment scheduler to make the appointment.
* Process prescription renewals as directed by physician orders.
* Liaison between referring physicians calling office to speak with Cardiologist regarding mutual patients.
* Liaison between the hospitals and Cardiologists and disseminate requests for consults or transfers by rounding physicians. Enter these patients into the portal for rounding Cardiologists to see.
* Participate on the Emergency Response Team.
* Perform IV Lasix administration.
* Maintain and Model REACH Values (Respect, Excellence, Accountability, Compassion, Honor)
* Demonstrates regular, reliable and predictable attendance
* Performs other duties as required**
*Education and Experience Requirements:*
* Associates Degree in Nursing, bachelor's degree.*
* Minimum one-two (1-2) years' experience Nursing Triage or equivalent experience. (Cardiology/ICU/ED/OR experience preferred.)
**
*Minimum Knowledge, Skills and Abilities Requirements:*
* Knowledge of telephone-based clinical assessment techniques.
*
* Knowledge of medical practice telephone triage protocols.
* Knowledge of appropriate home health information for patients to follow until visit with physician, if they do not need an immediate ER visit.
* Skill in using electronic medical records to check patient history.
* Skill in using computerized medical information database during evaluation as guide to appropriate decision.
* Skill in making triage decisions and responding quickly and calmly in emergency situations such as calling 911 and arranging for ambulance.
* Skill in IV administration.
*License, Registration, or Certification Requirements:*
* Valid NYS RN License
* Valid ACLS Certification
* Valid BLS Certification
**
Company: Hudson Valley Cardiovascular
Org Unit: 943
Department: Pok Clinical
Exempt: No
Salary Range: $32.64 - $65.01 Hourly
Compensation Information:
$32.64 / Hourly - $32.64 / Hourly
Starting At: 32.64 Hourly
Up To: 65.01 Hourly
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