Patient Access Priority Engagement Specialist at Emory Healthcare/Emory University Job Listing at DirectEmployers in Atlanta, GA (Job ID 4227973-2024-08-18)

Description

**Description**

JOB REQUIREMENTS:

Responsible for maintaining and monitoring the scheduling guidelines and protocols across multiple sections.

May participate in special projects as directed by supervisor or other leadership.

Participates in clinic-wide access improvement initiatives.

Coordinates training and onboarding of new team members.

May perform quality assurance functions and duties.

May oversee distribution of work queues and assignments.

MINIMUM QUALIFICATIONS:

Bachelors degree preferred in related field and at least 1 years of experience in a customer service, hospitality, call center or sales environment.

Demonstrated key competencies, knowledge & proficiency of Patient Access Priority Engagement Specialist duties and workflow.

PHYSICAL REQUIREMENTS: (Medium/Max 25lbs): up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock , Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

**Additional Details**

**Supporting a diverse, equitable and inclusive culture.** Emory Healthcare (EHC) is dedicated to providing equal opportunities and access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression and/or veteran's status. EHC does not discriminate on the basis of any factor stated above or prohibited under applicable law. EHC respects, values, and celebrates the unique perspectives and backgrounds of all individuals. EHC aspires to create an environment of collaboration and true belonging for all our patients and team members. -Emory Healthcare (EHC) is committed to achieving a diverse workforce through equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.-

**Connect With Us!**

Connect with us for general consideration!

**Division** -Emory Healthcare Inc.-

**Campus Location** -Atlanta, GA, 30345-

**Campus Location** -US-GA-Atlanta-

**Department** -Imaging Scheduling-

**Job Type** -Regular Full-Time-

**Job Number** -133821-

**Job Category** -Clerical & Administrative-

**Schedule** -Other-

**Standard Hours** -40 Hours-

**Hourly Minimum** -USD $16.80/Hr.-

**Hourly Midpoint** -USD $21.60/Hr.-

Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.

Compensation Information:
$16.8 / Hourly - $16.8 / Hourly