Description
REPORTS TO (TITLE): Director of Intake (Assessment & Referral)
POSITION NEEDED: Per Diem
DESCRIPTION OF POSITION:
To assess the needs of prospective patients and phone callers and ensure their referral to the service or resource to best address those needs.
KEY RESPONSIBILITIES:
Responds to telephone and face-to-face inquiries from persons seeking mental health care or information about mental health-related services.
Through a systematic process of interaction with patients, the patient's significant others, and the appropriate health care providers, collects and analyzes data regarding the patient's physical, psychosocial, environmental, self-care, educational, spiritual, cultural and anticipated discharge needs; determines patient's alcohol or drug toxicity; identifies signs of withdrawal; conducts screenings or assessments to determine needs of treatment.
The care and treatment of the patient are rendered in a competent manner and are based on current chemical dependency and psychiatric nursing/clinical knowledge and standards; care is evaluated against the goals and plan of care and is revised as needed and appropriate to the patient.
Facilitates the patient's access to the appropriate level of care and setting.
Assumes responsibility in maintaining a safe, orderly and therapeutic physical environment for all patients.
Establishes and maintains effective working relationships with physicians and health professional affiliates, healthcare facilities, and nursing staff.
Demonstrates good skills in assessing client's crisis and clinical indicators via phone and in-person and documenting such on a call sheet and scheduling assessment as clinically appropriate.
Prepares written report of assessment results in a timely manner (immediately following completed assessment) and includes recommendations for the level of care and treatment needs.
Makes appropriate interventions during assessments, and crisis situations with clients, family/friends and other professional staff
Enters the data of calls and assessments in the computer system in a timely manner.
Assists clients who are not admitted into a program with follow-through of clinical referrals and recommendations.
Provides pertinent clinical information to physician and program staff who will be reviewing the patient to ensure a smooth transition for the patient.
Distributes documentation of admissions to the Business Office, Admitting Unit and the Utilization Review Department.
Maintains knowledge of the developmental tasks and sociological theories of pertinent age groups.
Maintains knowledge of legal guidelines pertaining to EMTALA/COBRA and abuse/neglect reporting.
Communicates with managed care organizations to obtain insurance pre-authorizations in a timely manner.
Stays abreast of organization's programs and services.
Participates in activities which enhance professional growth and development.
Performs related duties, as requested.
Upholds the Organization's ethics and customer service standards.
Requirements
Knowledge and Experience:
Current California RN license
Inpatient psychiatric experience preferred
Familiarity with continuum of care and clinical terminology
Knowledge of DSM diagnostic criteria
Current CPR certification or certified within initial orientation
Handle With Care certification within initial orientation
Skills and Abilities:
Maintains confidentiality of patients at all times
Knowledgeable of patient rights and laws pertaining to mental health
Assessment and intervention skills
Persuasive manner and skills in overcoming denial and resistance to treatment
Ability to concentrate on task in high traffic areas
Ability to deal with crisis and potentially combative patients while maintaining personal and emotional equilibrium.
Sensitivity to, and willingness to, interact with persons of various social, cultural, economic and educational backgrounds
Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint)
Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines
Strong written and verbal communication skills
Ability to work independently and as part of a team
Good judgment, problem solving and decision-making skills
Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others
Ability to work in a fast-paced, expanding organization
Physical Requirements:
While performing the duties of this job, this position is frequently required to do the following:
Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.
Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.
Give and follow verbal and written instructions with attention to detail and accuracy.
Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.
Vision: see details of objects at close range.
Coordinate multiple tasks simultaneously.
Reach forward, up, down, and to the side.
Ability to stoop, lift, finger (pick, pinch or type and grasp)
Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day.
Lift up to ten (10) pounds.
Position Details:
Per Diem
Hours will be discussed with hiring manager
Benefits
Eligible employees receive holiday premium pay, health, dental & vision insurance, 401(k), healthcare & dependent care spending accounts, generous paid time off, life insurance, company-paid short and long-term disability coverage. Whether you are in intern looking to earn licensing hours, a health care worker looking for PRN work or a professional looking for a career, the opportunities are abundant at Sacramento Behavioral Healthcare Hospital.
Pay Scale is $45.86 - $59.46
Compensation Information:
$45.86 / Hourly - $45.86 / Hourly
Starting At: 45.86 Hourly
Up To: 59.46 Hourly
Apply on company website
Find Connections via Linkedin
