Description
Summary You will serve as the Health System Specialist (High Reliability Organization Coordinator) for Jonathan M. Wainwright Memorial Health Care System (HCS) located in Walla Walla, Washington. To which includes Community Based Outpatient Clinics (CBOC) at Richland-WA, Yakima-WA, Lewiston-ID, and La Grande-OR, with the intent of developing an infrastructure for cultural change as the Veterans Health Administration advances along the journey to full implementation of High Reliability. Responsibilities The position is responsible for delivering High Reliability/Performance Improvement techniques to a broad array of program and services throughout the Medical Center, including Clinical Team Training (CTT), Lean, Coaching, Project Management, and Training. Duties include but are not limited to the following: Program management/administration ensuring programs/initiatives align directly with the journey to high reliability. HRO Baseline Training, Clinical Team Training facilitator. Facilitates, coaches and trains staff at all levels of the organization on high reliability principles/concepts. Serves as the subject matter expert on the HRO mission and objectives. Acts as the project lead for healthcare and operational HRO improvement projects impacting patient care delivery systems and functions throughout the medical center. Conducts studies and special projects to implement health care delivery programs and improve the efficiency and reliability throughout the organization. Participates in and facilitates transformative quality, safety, effectiveness, and efficiency improvement efforts. Responsible for the oversight of the use and management of data for the HCS, including collection, reporting and analysis in support of its high reliability journey. Identification of information needs required to manage the critical aspects of clinical operations, design and develop informatics and analytic studies and reports, and to implement data collection processes and systems to meet the ongoing needs of the organization. Develops technical guidance and standards for use within the program office for processes where no established criteria exist and where improvement is needed. Prepares and delivers written and verbal review of findings and recommendations to HCS, VISN, and VHACO leadership to determine applicable requirements and feasible problem resolution. Provides leadership, direction and control of the implementation of HRO activities across the HCS, including developing appropriate controls to assure standardization in use of evidence-based processes and guidance. Provides detailed reports to senior leadership on the schedule, measures, and key change management components. Work Schedule: Monday-Friday; 8:00am-4:00pm Position Description Title/PD#: Health System Specialist (High Reliability Organization Coordinator)/PD803820 Telework: Ad-hoc only authorized. VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized. Critical Skills Incentive (CSI): Not Authorized. Permanent Change of Station (PCS): Not Authorized. PCS Appraised Value Offer (AVO): Not required. Requirements Conditions of Employment Qualifications To qualify for this position, applicants must meet all requirements within the 30 days of the closing date of this announcement. Basic Requirement for ALL applicants: Individual Occupational Requirement (IOR): An IOR is a basic requirement that must be met in order to qualify for the 0671 occupational series. All applicants, regardless of grade level must meet minimum education requirements or specialized experience. For this occupation, the education must be accredited by an accrediting body recognized by the U. S. Department of Education at the time the degree was obtained. To qualify for this occupational series, applicants MUST have one of the following listed below: Possess a bachelors or graduate/higher level degree with a major study in hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. (Transcripts Required) Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. Successfully completed an agency-sponsored on-the-job training program which included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. You may qualify based on your experience and/or education as described below: GS-11 Minimum Qualifications: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Performs program analysis and management to maintain standards of high reliability organization (HRO); Monitoring health care applications to improve informatics, patient safety, and quality across a complex Health Care Systems; Designs and develops of information sources, reports, analytical studies and data templates for efficient and effective clinical operations. (RESUME MUST SUPPORT THE EXPERIENCE CLAIMED. WE CANNOT ASSUME EXPERIENCE, SO BE CLEAR AND THOROUGH IN DESCRIBING EXPERIENCE AND INCLUDE START/END DATES; HOURS WORKED PER WEEK). OR, Educati
Compensation Information:
$0.0 / - $0.0 /
Starting At: 0.0
Up To: 0.0
Apply on company website
Find Connections via Linkedin
