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Company: DirectEmployers
Location: Salt Lake City, UT
Career Level: Entry Level
Industries: Recruitment Agency, Staffing, Job Board

Description

Job Description:

The Care Coordinator is a patient-focused role that helps successfully manage the comprehensive care of patients. This position provides customer service, proactive outreach to patients, and administrative support to clinicians and care teams. The Care Coordinator is responsible for managing inbound and outbound calls to schedule appointments, utilizing analytics to help close gaps in care, supporting patients to meet their goals, coordinating resources to help patients overcome socioeconomic barriers, and resolving patient issues when possible. This includes receiving, prioritizing, documenting, and actively resolving caregiver requests. This position reports to a Care Coordination Supervisor and works collaboratively with the Care Coordination Manager, Operations Transformation, Network Management, Care Management, Providers, and various members of clinic staff.

Shift Details:
Days 0630-1830

Scope

  • Responds to patient care needs by answering call lights, assisting patients with hygiene care, obtaining vital signs, and communicating constructively, effectively and timely with members of the care team.
  • Performs 12-lead EKG duties commensurate with the level of training received and competency.
  • Apply, check and document restraints as directed by the RN or physician.
  • Performs wound care, stoma care, and specimen collection.
  • Performs equipment and tube care/management e. g. JPs, hemovacs and nasogastric tubes, and Foley removal.
  • Assists with patient transfers, admissions and discharges as directed and in compliance with the principles of safe patient handling.
  • Orders and maintains office and patient care floor stock/supplies.
  • Performs the duties of unit secretary. Maintains patient charts, responds to phone calls, maintains daily assignment board, provides equipment care/cleaning, performs errands associated with patient care and provides accurate information about the patient with interdisciplinary team.
  • Assist physicians and RNs as directed.
  • Promotes the mission, vision, and values of SCL Health and abides by Service Behavior Standards.
  • Demonstrates and adheres to the standards of infection prevention.
  • Performs other duties as assigned.
  • May be required to float to other departments (within scope of competency and qualifications) based on business need.
  • May be required to be placed on-call during a regularly scheduled shift.


Minimum QualificationsRequired

  • Successful completion of an accredited nursing assistant training program
  • Certification as a Nursing Assistant (C N A ) in the state of practice Current American Heart Association Basic Life Support for Healthcare Providers (BLS-HCP)certification upon hire or obtained within 60 days of hire with prior approval


Preferred

  • 1+ years of previous experience in a health care setting
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements list must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Apply technical skills and experience gathering patient data and performing patient care tasks such as weight, height, vitals, intake/output measures, EKGs, and specimen collection. Be willing to provide personal hygiene, dressing, nutrition, activity, elimination and other treatments. Be willing to accept supervision and work well with others. Strong oral and written communication skills. Regular attendance to perform w

    Compensation Information:
    $0.0 / - $0.0 /


    Starting At: 0.0
    Up To: 0.0


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