Manager, Facilities Data & Reporting Job Listing at DePaul University in Chicago, IL (Job ID 1616)

Description

The Highlights: The Planon Space Data and Reporting Manager will support the implementation and ongoing functional deployment of DePaul's Planon integrated workplace management system (IWMS). DePaul selected Planon as its new enterprise IWMS solution to synthesize data, workflows, and documents related to DePaul's built environment. This position will serve as the lead data professional for Planon. This role will interface with Facility Operations, Information Services, Real Estate, and a wide variety of DePaul stakeholders to ensure the successful implementation and ongoing operation of the Planon enterprise system, with a laser focus on collecting, analyzing, integrating, and reporting on all aspects of data for DePaul's built environment. The Planon Space Data and Reporting Manager will liaise with functional leaders, organizational units, and subject matter experts across the University to identify, develop, and deploy data management processes and reporting capabilities to enable optimization of DePaul's facilities and grounds for the benefit of students, faculty, and staff.  The Planon Space Data and Reporting Manager will be responsible for supporting the day-to-day configuration, operation, maintenance, and improvement of the platform and will fill in as functional lead in the absence of the Senior Planon Administrator. 
 

What You'll Do:

• System Administration: Support Senior Planon Administrator and project team to manage the administrative functions including user account maintenance, reports, dashboards, and workflows. Complete regular internal system audits and prepare for upgrades. Work with the Information Services team to manage data feeds from university systems and other integrations. Coordinate the evaluation, scope and completion of new feature requests. Establishes suitable processes to support administrative, development, and change management activities. Work independently with members of the user community to define and document feature requirements.
• Data Management: Interface with Facility Operations leadership and staff (including third-party consultants) to identify, collect, analyze, and report on all aspects of DePaul's facilities data and documents, including operating and capital expense information, space identification data (FICM codes) and floor plans, MEP equipment specifications and preventive maintenance requirements, IWMS workflow process maps, contracts and vendor information, certificates of insurance, and real estate leases.
•  Business Intelligence Analytics: Develop business intelligence capabilities, including reports, workflow processes, and system integrations. Design and implement reports and dashboards to provide actionable insights. Lead reviews of data reporting models, solution strategies, and data capture processes to continuously evaluate and improve methods and deliverables.
• System Updates and Continuous Improvement: Lead analysis of IWMS platform updates and application releases to identify challenges and opportunities related to system performance, errors, response times, service logs, and other essential information to ensure continuous improvement of user experience.
• Training and Development: Assist in training of new users, and have responsibility for increasing and growing the integration and adoption of Planon across university staff, faculty, and students.

 

What You'll Need:

• BA/BS or equivalent combination of education and experience required. 3-5 years experience with IWMS or CMMS system with a strong preference for direct experience with Planon.
• Minimum 3 years experience in a qualified facilities management, data management, or property management role in higher education, government, healthcare, hospitality, or private industry.
• Experience with space planning and AutoCAD is highly desirable, as is general knowledge of facility operations in higher education, government, healthcare, hospitality, or private industry.
• Proven ability to design and implement new business processes and facilitate user adoption
• Preference given to candidates with experience as administrator of Planon or similar IWMS or CMMS platform 
• Strong data management skills
• A documented history of successfully driving projects to completion
• A demonstrated ability to understand and articulate complex requirements to diverse stakeholders
• Highly developed business negotiation, interpersonal, relationship management, and conflict resolution skills 
• Ability to liaise and train stakeholders and users at all levels
• Ability to translate requirements into technical solutions
• Excellent time management skills and ability to adapt to changing priorities
• Experience with higher education processes preferred
• This position may require occasional work outside of normal business hours to accomplish project goals and achieve milestones. 
• The position will be primarily based in the office with limited flexibility to work remotely. 
• The on-campus nature of the role is to develop and maintain relationships with colleagues in Facility Operations and other University departments and to build proficient knowledge of DePaul's built environment, grounds, and the operational processes that ensure the health, safety, and comfort of the entire DePaul community, all of which are directly connected with the Planon IWMS system.

Perks:

• Working for a stable and well-known University that values diversity and inclusion.
• Top choice medical, dental, and vision benefits.
• Retirement plan matching contribution of 10%.
• Tuition waivers for employees and dependents.
• Generous paid time off, sick time, holidays, floating holidays, and more!
• Full-Time Benefits

For consideration, please include a resume and cover letter.

Diversity and Inclusion Statement:
Guided by an ethic of Vincentian personalism and professionalism, DePaul compassionately upholds the dignity of all members of its diverse, multi-faith, and inclusive community. We seek to hire collaborative, open-minded, and dedicated professionals who are committed to advancing our university mission to making education accessible to all, with special attention to including underserved and underrepresented communities. Successful candidates thrive in an environment where ideas and perspectives representing a wide variety of cultures, backgrounds and experiences are welcome and supported.

Required Background Check:

Employment at DePaul University is contingent on passing a background check. Only final candidates who are extended an offer of employment will undergo a background check.

Mandated Reporting of Child Abuse & Neglect:

Upon accepting an offer of employment with the university, you will also be required to sign an Acknowledgement of Mandated Reporter Status at the time of hire. A mandated reporter is required to make a report to the Illinois DCFS Hotline whenever there is reasonable cause to believe that a child known to them in their professional or official capacity may be abused or neglected. For more information, please visit the following pages:

Illinois Department of Children & Family Services (DCFS)  
Illinois Abused and Neglected Child Reporting Act  

DePaul University is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, national origin, age, marital status, physical or mental disability, protected veteran status, genetic information or any other legally protected status, in accordance with applicable federal, state and local EEO laws.

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