Description
JOB DESCRIPTION:
The Clinical Specialist position will promote and support the client during ENT surgical procedures. This is a PRN/1099 role. The Clinical Specialist will do on-site support of the client's devices during the surgical procedures within major US hospitals having close interaction with surgeons. Additionally, the Clinical Specialist is responsible for any follow-up, device support, troubleshooting, customer service and education as required.
RESPONSIBILITIES:
+ Provide technical support to surgeons and OR staff before, during and after cases
+ Interact one-on-one with leading surgeons and hospital stakeholders in key accounts
+ Train surgeons and staff on the product
+ Collect and report data from surgical cases
+ Provide remote and on-site troubleshooting support to clients
QUALIFICATIONS & REQUIREMENTS:
+ Minimum 2 years working in the Operating Room - Required
+ Clinical experience in ENT - Required
+ Bachelor's Degree preferred (Sciences or Medical degree)
+ Ability to be on time and prepared for each case deployed
+ Strong relationship and consultative selling skills
+ Strong interpersonal and customer service skills
+ Strong analytical, oral, and written communication skills
+ High attention for detail and excellent follow through
+ Demonstrate effective time management skills and administrative capabilities
+ Ability to adapt and willingness to change
+ Personifies client's mission, vision and values
+ Proficient in Microsoft Office applications including Word, Excel and Power Point
+ Must have reliable transportation, valid driver's license and active vehicle insurance policy
+ While performing the duties of this job, CS is regularly required to sit, stand, walk, talk, and hear; up to 8 hours per day.
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