Operations Manager - Pell City, AL Job Listing at HouseSmart in Pell City, AL (Job ID JR117549)

Description

JOB SUMMARY

The Operations Manager is responsible for the coordination and effective management of Construction Hub operations activities for Pell City, AL, Jasper, AL, and additional future location. This will require day-travel or occasional overnight travel within a defined geographic area between multiple locations, generally within 50-75 miles. Some of the key operation activities included in the scope of Construction Hub operations include (but are not limited to): job/work pipeline management, scheduling of work and teams, invoicing of work, fleet management and maintenance, compliance activities, people operations (payroll/time), training plans, inventory ordering/management, customer relations and team communications.  The position will collaborate frequently with the production leaders for the construction facilities, project management and home centers (customers), as well as the regional and corporate support teams.

JOB FUNCTIONS

1. Manage key planning and execution of operational activities for Construction Hub(s)

• Intake work from our retail home center locations with sufficient detail and information required to plan/schedule the work.
• Create effective schedules that maximize efficiency, productivity, customer experience and Team Member experience.
• Monitor and manage fleet maintenance and repairs, ensuring high levels of in-service vehicles and equipment.
• Maintain skill/training assessments for construction Team Members and plan training activity for production teams.
• Plan and manage a wide variety of People/HR activities, including staffing, interviewing, time and attendance, payroll, onboarding/orientations, uniforms, etc.
• Invoice completed work accurately and on a timely basis
• Order and maintain appropriate levels of inventory and supplies
• Review tracking forms (inspections, job tracking, training, etc.) completed by field production teams for completeness and accuracy
• Maintain compliance standards (permits, licenses, signage, vehicle documentation, etc.)
• Review reporting from corporate partners to take necessary actions (fleet, safety, compliance, people, etc.)

Approx % of Time Performing Duty: 65

2. Collaboration and Communication

• Collaborate effectively and constantly with Production Manager on Hub activities (scheduling, training, planning, etc.)
• Build strong relationships and execute processes consistently with Home Centers and Project Management functions
• Partner and collaborate with Zone, Regional and Corporate functions as required

Approx % of Time Performing Duty: 20

3. Leadership Activities

• Understand and manage to longer-term growth and success strategies for the business
• Hold and participate in frequent performance and coaching conversations with Crew Chiefs and Team Members
• Lead effective hub and team meetings
• Effectively further the positive culture of the company and locations by frequently adhering to and referencing established values

Approx % of Time Performing Duty: 10

4. Other duties as assigned

This job description is not an exhaustive list of all the functions that a team member and other duties may be assigned.

Approx % of Time Performing Duty: 5

LEVEL OF SUPERVISION RECEIVED

Team member generally proceeds independently in accordance with general plans, policies and purposes of the department and/or organization. Results of work are considered technically authoritative and are normally accepted without significant change.

SUPERVISORY DUTIES

Does this role perform supervisory duties?

☒ Yes  ☐ No

Does this role make HR related decisions (e.g., hiring, terminations, corrective action, promotion, salary increases)?

☒ Yes  ☐ No

If yes, please list the titles of the positions supervised:

From an Operations perspective, all Team Members in locations they are leading (Installers, Drivers, Transportation Associates, Crew Chiefs)

REQUIREMENTS AND QUALIFICATIONS

Education: Bachelor's degree in Business Management, Operations or Logistics preferred or equivalent mix of education and experience.

Years of Related Experience: Minimum of five years in Operations or Business Management preferred.

Knowledge, Skills and Abilities (KSAs):  

• Ability to manage fast-paced operations with changing dynamics and variables
• Ability to build and manage relationships with business and end customers
• Ability to learn and utilize a variety of software programs used in general business activities
• Ability to lead and collaborate with others
• Strong teambuilding skills
• Strong written and verbal communication skills
• Demonstrated strict attention to detail
• Strong organizational and analytical skills
• Ability to work in a team environment
• Motivated self-starter with a desire to learn
• Proficient in Microsoft Excel and Word

Travel:   Day-travel or occasional overnight travel within a defined geographic area between multiple locations, generally within 50-75 miles. 

• A Berkshire Hathaway Company – an integrity-based organization offering unlimited career growth.
• Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, Employee Assistance Programs, paid time off, paid holidays and more.
• As part of Clayton's commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
• At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs.
• Home Centers are closed on Sundays – we believe in offering a balanced working environment.

Business Unit - B00009

Business Unit - B00017