Description
Administrative Assistant/Service Coordinator
Clayton Homes, a Berkshire Hathaway company and the nation's leading housing provider, is a vertically integrated housing company that builds, sells, finances and insures affordable housing.
Responsibilities:
Completes all bill-backs with factories and related paperwork
Processes contractor bills
Following up with contractors as well as customers for service calls and collecting all necessary paperwork
Managing the Home Centers Net Promoter Score (NPS – Customer Service)
Follow up with customers utilizing various contact methods including home visits
Assist in audit preparation
Participate in sales meetings and other company events
Participate as needed during marketing promotions and events
Cooperative and collaborative, willing and eager to work in a team environment, assist with miscellaneous duties as delegated by manager
Prepare letters, flyers, copies, business card requests, and other correspondence as requested by the Home Center Manager
Assist customers with general questions, route phone calls, and messages accurately and quickly
Assist Home Office staff to carry out sales, marketing, human resources, and other business processes
Requirements:
Strong verbal communication skills
Strong customer relations skills
Ability to excel and contribute to a team environment
Strong organizational and time management skills
Intermediate computer skills
Ability to learn and operate company software
Excellent phone skills
Professional demeanor and appearance
Ability to lift and move furniture, promotional items, etc.
Why Clayton?
A Berkshire Hathaway Company – an integrity-based organization offering unlimited career growth
Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, Employee Assistance Programs, paid time off, paid holidays and more
As part of Clayton's commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program
Clayton is proud to have earned spots on the following Forbes lists: America's Best Employers, America's Best Employers by State, Best Employers for Diversity, Best Employers for Women
At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs
Home Centers are closed on Sundays – we believe in offering a balanced working environment
Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
You will find much more information about Clayton Homes by visiting our website at:
www.claytonhomes.com
Why Clayton?- A Berkshire Hathaway Company – an integrity-based organization offering unlimited career growth.
- Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, Employee Assistance Programs, paid time off, paid holidays and more.
- As part of Clayton's commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
- At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs.
- Home Centers are closed on Sundays – we believe in offering a balanced working environment.
Business Unit - B00009
Clayton RetailApply on company website
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