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Company: City of Edmonton
Location: Edmonton, AB, Canada
Career Level: Associate
Industries: Government, Nonprofit, Education

Description

The Edmonton Police Service (EPS), Technology Integration & Records Section (TIRS), requires one (1) Project Change Management Specialist to provide end-to-end change management expertise from project assessments and change management model proposals, to coaching and training, to managing change activities on projects, including measurement and reporting. Utilizing industry best practices, methodologies, and tools the Project Change Management Specialist will help facilitate a more visible and systemic culture of change management across the section and organization. Responsibilities will include:

  • Documentation in a format approved by supervisor of assessment and current state and gap analysis to intended future state.
  • Engagement of stakeholders and facilitation of sessions to assess and plan component parts of an organizational and project change management framework.
  • Documentation in approved format of work breakdown and deliverables for Project and Change Management framework.
  • Development of templates for deliverables within Project Change Management (PCM) framework and sign off with assigned sign-off authority.
  • Coaching and training of team members and leaders on Project Change Management principles and practices.
  • Process development and documentation as per OCM and PCM frameworks, and management of processes and reporting.
  • Facilitation of change networks and management of dependencies and impacts across projects and portfolios.
  • Analysis of change management data, including synthesizing across various project initiatives and reporting results to sponsors, leadership teams and steering committees.
  • Creation of change measures based on compiled data and reporting in formats signed-off by supervisor or assigned governance body.
  • Injecting change management processes and tools into initiative delivery, and consulting and coaching teams, Project leaders and project teams.
  • Assessing and quantifying change impacts, and documenting in agreed formats and deliverables.
  • Supporting communication delivery through consultation as well as delivery of assigned outputs in agreed formats.
  • Supporting training delivery through consultation as well as delivery of assigned outputs in agreed formats.
  • Evaluating readiness and measuring change efforts, including production of required reports as per project deliverables.
  • Stakeholder communication and management, including both written and verbal deliverables as per project.
  • Manage projects including planning, scheduling, governance, and execution to successful completion, including maintaining full documentation of the project lifecycle and making presentations.
  • Prepare change management strategies and work plans such as stakeholder analysis and communication plans while enabling cross-functional stakeholders as change agents to increase the probability of success.
  • Support production by writing, providing analysis and feedback or collecting data and information for departmental deliverables including reports, presentations, and sessions.


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