Senior Program and Policy Specialist Job Listing at City of Edmonton in Edmonton, AB (Job ID 50520)

Description

The City of Edmonton regulates Vehicles for Hire (VFH) through its Vehicle for Hire Bylaw. Vehicles for hire include taxis, rideshare companies, limousines, and shuttles. The vehicle for hire industry is an important part of the local economy, employing Edmontonians and enhancing livability in the City by providing mobility options for residents. The Vehicle for Hire team is high performing and passionate about supporting the vehicle for hire industry and its customers in alignment with The City Plan's direction that Edmonton's mobility system should be safe, secure, accessible and responsive.

The Senior Program and Policy Specialist is a critical  role in the success of the team and it's strategic and operational plans - and  is responsible for leading high profile initiatives - including identifying, prioritizing and project managing policy development, bylaw amendments, process changes, and program development for proactive and continuous improvement of Vehicle for Hire services, or in response to emerging issues and/or Council Motions.

What will you do?

• Identify, design, project manage and implement projects prioritized within Vehicle for Hire's program work plan
• Develop, facilitate and/or represent The City of Edmonton in stakeholder engagement, inter-governmental or multi-jurisdictional projects - often facilitating stakeholder groups with competing interests
• Develop and lead mixed-methods research and stakeholder engagement techniques to inform program decisions and recommendations, including the application of Gender-based Analysis Plus analytical processes to projects
• Develop and implement internal and external/stakeholder change management strategies to guide the successful implementation of program and project deliverables
• Identify emerging issues and propose strategies, projects and data driven solutions that address a diverse and often conflicting range of stakeholder perspectives
• Act as a subject matter expert for Vehicle for Hire bylaws, policies, and business process by providing bylaw interpretation, insight, and advice to stakeholders - including other City of Edmonton business areas, industry and user stakeholders, regulatory and enforcement partners, and other levels of government - to ensure VFH licensing regulations are relevant and responsive to changing needs
• Maintain, develop and interpret the Vehicle for Hire Bylaw 17400, and and all associated policies; work collaboratively with Legal Services on bylaw/policy amendments
• Act as the first line of support to the Vehicle for Hire Program Lead for issues management, the preparation of responses to escalated inquiries from City Council and the Executive Leadership Team, and the  coordination/preparation of Council Reports, memos, notices of motion, and briefing notes - including participation in Council Committee meetings as a subject matter expert