City of Edmonton Job - 50443924 | CareerArc
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Company: City of Edmonton
Location: Edmonton, AB, Canada
Career Level: Mid-Senior Level
Industries: Government, Nonprofit, Education

Description

Reporting to the Department Manager of Service Experience and Improvement, the Strategic Planning Analyst II will assist the Manager to anticipate and plan for the future of the City of Edmonton for the City Operations Department, supporting the Deputy City Manager's initiatives while balancing the needs of stakeholders and the public with the realities of our fiscal situation and timelines.

This position is a leader of people and programs, and will use skills in verbal and visual communication, collaboration, and negotiation to engage various stakeholders to support business partners in achieving their goals in alignment with corporate and department objectives.

What will you do?

  • Provide input into the development of corporate methodologies, templates, and tools for continuous improvement, projects, and initiatives
  • Partner in the development of department/branch initiatives and ensure alignment to the City's Strategic Planning Framework
  • Lead and facilitate the process for the department and branches to use for continuous improvement, aligning the corporate, department, and branch objectives into actionable plans
  • Engage with stakeholders to understand their needs and work with them to identify opportunities for improvement
  • Use project management, change management, and process improvement expertise to support business partners in achieving their goals
  • Regularly monitor, analyze and evaluate performance measures to identify trends and issues, identify areas for improvement, and make recommendations for corrective action to improve service delivery
  • Implement processes and tools to support improvement initiatives in the departments, such as live performance tool, defect identification and evaluation tools, integrated reporting, and progress monitoring and measures
  • Proactively monitor best practices in other jurisdictions and industry, as well as academia, to identify improvements applicable to City Operations
  • Partner with corporate, department, and section stakeholders to ensure coordination and integration of activities
  • Approach all functional work with a continuous improvement mindset, making recommendations and implementing as needed
  • Act as a Branch and Department champion, while participating on committees, teams and working groups
  • Perform other related duties as required


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