IT Analyst Job Listing at City of Edmonton in Edmonton, AB (Job ID 51153)

Description

We are looking for a talented and motivated IT Analyst to join our team. As an IT Analyst, you will be responsible for the design, development, and implementation of technology solutions for our clients. You will have a strong understanding of business processes and be able to translate them into technical requirements. You have experience in a variety of technologies, primarily in PeopleSoft and SAP ERP systems.  

The position will focus on the following key areas of responsibility:

• Technology Delivery & Operations: Deliver and maintain complex systems, provide specialist advice, and support operations.
• Problem Solving & Analysis: Act as a specialized resource, design complex solutions, and provide application support
• Testing & Support: Respond to application or infrastructure issues, perform diagnostics, and conduct hands-on testing including security configurations
• Maintenance, Planning & Configurations: Maintain awareness of technological developments, research available modules, and create documentation
• Vendor Management: Maintain awareness of vendor-related issues, set clear expectations, and stay informed about application and component roadmaps
• Continuous Learning/Mentorship: Develop a training plan and provide mentorship to less senior staff
• Other related duties as required

What will you do?

• Provide technical expertise to support the business
• Design, develop, and implement technology solutions
• Troubleshoot and resolve technical issues
• Provide training and support to end users