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Description
MORTGAGE SUPPORT SPECIALIST II
WHAT IS THE OPPORTUNITY? The Mortgage Support Specialist II is responsible for disclosing all initial and re-disclosures in accordance with TRID. The Mortgage Support Specialist II is also responsible for ensuring files are complete with all applicable documentation required for a decision to be rendered prior to underwriting.
What you will do
- Generates initial/revised loan estimates and closing disclosures accurately within required timelines.
- Retrieval and analysis of fees for accuracy.
- Review change of circumstance requests and determine validity as well as whether or not re-disclosure is necessary.
- Timely issuance of all disclosures as required by TRID.
- Run automated compliance testing and clear alerts as applicable.
- Review files submitted by originators to ensure all credit, income, and asset documentation is complete.
- Other duties as/or assigned by management.
Must-Have*
- H.S. Diploma
- Minimum 2 years of recent mortgage experience.
- Minimum 2 years of administrative/office clerk experience.
Skills and Knowledge
- Ability to identify and resolve problems in a timely manner.
- Strong attention to detail and accuracy.
- Ability to maintain high levels of performance, especially in stressful situations.
- Excellent written and verbal skills.
- Excellent organizational skills.
- Proficient PC skills, including Microsoft Office and Loan Origination systems.
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks.
ABOUT CITY NATIONAL
City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves.
*City National Bank does business in Miami and the state of Florida as CN Bank.
For more information about City National, visit cnb.com.
EQUAL OPPORTUNITY EMPLOYER & REASONABLE ACCOMMODATION
City National Bank is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive working environment where differences are valued and encouraged. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by the laws or regulations in the locations where we operate or in our Code of Conduct. READ MORE
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for any part of the employment process. Please contact us via email or leave a message at (213) 673-9139. These contact methods are dedicated to applicants whose disability prevents them from successfully applying online. Only messages left for this purpose will be returned. Responses may take up to two business days.
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