Manager I Operations Job Listing at City National Bank in Newark, DE (Job ID 9423)

Description

MANAGER I OPERATIONS

 

WHAT IS THE OPPORTUNITY? This colleague will be responsible for end-to-end client tax activities including validation of client tax certifications, withholding, information reporting under Internal Revenue Service, Foreign Account Tax Compliance Act (FATCA), and Common Reporting Standard (CRS) regimes.

 

What you will do

• Review and monitor informational reporting policies, procedures and standards to ensure consistency and completeness of practices across multiple operations teams
• Advise and provide general direction and guidance to operations teams, including support of forms validation, reporting
• determinations, calculations of partnership allocations, analysis of income sourcing and withholdings, remediation of changes in circumstances and curing tax form deficiencies to support withholding exemptions
• Support review and validate of tax forms (W-8, W-9), FATCA, and CRS certificates submitted by clients, addressing inquiries regarding these documents.
• Communicating and educating front office and relationship managers on tax informational and withholding issues
• Coordinate trainings for operational teams regarding review of client forms, NRA reporting rules, relevant tax law changes and reporting systems
• Work with tax SMEs to advise on tax form validation, including treaty claims and withholding requirements, and to address on-going queries by operations and product groups, reviewing issues and escalate as required
• Establishes and communicates a clear understanding of internal/external customer requirements and the importance of strong service relationships; maintains customer service standards and monitors and responds to trends.
• Seeks and implements industry best practices across operations; remains knowledgeable in industry trends and developments.
• Coordinator must possess ability to communicate effectively at all levels, including executives, relationship managers, and clients
• Responsible for preparing consolidated 1042 returns and payment schedules for tax review
• Review the tax forms to ensure that proper withholding is performed at the appropriate tax rates and monitoring the list of withholding clients (analysis of treaty provisions, apply appropriate exceptions)
• Assist with detailed reviews of reporting data to correct for obvious errors and identify missing tax identification numbers
• Respond, in a timely fashion, to support inquiries from customers as they relate to tax information reporting and guide cross-functional teams to resolution
• Coordinate annual information reporting compliance data gathering, file preparations and uploads to ensure timely distribution of forms, including but not limited to Forms 1099-C,1099-K, 1099-MISC, 1099-OID and 1042-S
• Ensure timely annual information reporting compliance filings, including but not limited to Forms 945, 1042 and 8966
• Reconciliation of non-payroll tax withholding deposits for transmission to the Internal Revenue Service, or applicable state tax authority

Must-Have*

• Minimum 3 years banking operations experience in a financial institution required.
• Minimum 3 years banking and operations management experience.
• Minimum 2 years experience in managing projects and/or teams required.

Skills and Knowledge

• Management experience within financial services operations.
• Critical and strategic thinker.
• Knowledge of applicable regulatory requirements.
• Seasoned problem-solving, analytical and decision-making skills.
• Strong project management skills. Excellent verbal and written communication skills.
• Ability to create influential documents, presentations and group or team facilitation.
• Working knowledge of financial and budget process.

Compensation Starting base salary: $71,869 - $114,797 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

 

Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks.

 

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'

 

ABOUT CITY NATIONAL We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies.

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