Description
FRAUD STRATEGY ANALYST 1LOD WHAT IS THE OPPORTUNITY? The Non-Card Fraud Strategy Analyst participates actively in the Bank's fraud prevention and risk management activities to identify and mitigate both the Bank's and our clients' exposure to potential fraudulent activities. The Analyst works with the Fraud Strategy Lead and is responsible for evaluating client and situational/threat trends by payment type, division, fraud schemes and other relevant metrics. The individual should be able to identify the current or upcoming risk and design an end-to-end control strategy to mitigate against the risk. The Analyst should be able to identify the trend, analyze data and provide information-based recommendation to optimize the control environment. In addition, the lead will use the analytics to identify gaps, risks and issues to better drive fraud mitigation performance. What you will do
- Planning: Assist in efforts to evaluate current and upcoming threats, identify control environment and opportunity and determine enhancement and work with product, technology, operations to create a roadmap
- New Product Assessment and Business Enablement: As part of a project team, partner with business and product stakeholder to ensure the products can be securely rolled out
- Risk Assessment: Working with the Fraud Strategy Lead, execute Fraud Risk Assessment(s) to ensure the vulnerabilities are identified and steps are taken to mitigate the risk
- Execution: Must have end to end ownership of the identified fraud risk and operational metrics reporting. Use data to identify current, historic and emerging risks within accounts, across channels and within products. Must have extensive domain experience in using data and analytics you help mitigate non-card fraud while creating "friction right" experiences that enable us to grow.
- System: Working with Fraud Rules Strategy, be able to evaluate and identify risks in system rule efficiency and effectiveness.
- Communication: Concisely communicate the fraud trend recommendation to the stakeholders including leadership across different groups to ensure alignment.
Must-Have*
- Bachelor's Degree or equivalent
- Minimum 5 years of experience within Fraud prevention and detection for a fintech or bank.
- Minimum 3 years of hands-on experience working with fraud data, excellent at SQL/Python and Excel and know what to look for and how to direct an analytical team
Skills and Knowledge
Preferred knowledge in the fraud domain, though not required, is beneficial for understanding key insights and trends in fraud prevention.
Minimum of 1-2 years of experience with dashboarding in Tableau, with the ability to create professional, high-quality dashboards for presentation to senior management.
Proficiency in SQL is essential for querying and manipulating data effectively; experience with Python or R is a plus.
Ability to document processes and procedures for various reports, ensuring clarity and consistency in report creation.
Strong communication skills for gathering requirements and clearly communicating insights, allowing for effective collaboration on dashboard development.
- Prefer a degree to be in Statistics, Math, Operations Research or other analytical or quantitative discipline.
- Ownership Mindset: Must have high degree of initiative and passion to improve the fraud security and customer experience.
- Leadership Traits: Must be able to aid in advocating and driving an initiative to completion through professionalism, confidence and cooperation.
- Team Building Skills: Must be a collaborative team player.
- Hands On: Must be able to write your own SQL code, build business cases in excel or create PowerPoint presentations then this is not the right role for you.
- Business Acumen: Must have strong business acumen such as (i) ability to think strategically, frame for success and execute tactically (ii) understand how to prioritize most important and (iii) deliver results over short, medium and long term.
- Strong Problem-Solving Skills: Ability to identify the root cause problem and identifying the solution that will create maximum impact
- Experience with new digital applications like real time payments, apple wallet, virtual cards etc.
- Experience with quantitative, analytical and business acumen skills: ability to derive patterns and trends, perform risk-reward trade off analysis, create pitch decks to socialize etc.
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.' ABOUT CITY NATIONAL We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies.
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