ERM Program Management Analyst Job Listing at City National Bank in Charlotte, NC (Job ID 9712-4)

Description

ERM PROGRAM MANAGEMENT ANALYST
WHAT IS THE OPPORTUNITY? This individual will be responsible for supporting the on-going development and implementation of City National Bank's (CNB's) Enterprise Risk Management (ERM) program. ERM enables key Risk Management capabilities and promotes long term interoperability across the broader Risk types and programs. Key functions for the role include implementation of regulatory commitments, tracking and assisting with the delivery of Risk related training, administration of ERM sites and tools, and management of ERM's risk, control and remediation environment. This individual will also assist with other ad-hoc duties/projects as requested.
What you will do

• Develop, own and maintain the weekly and bi-weekly statuses, executive summaries, charters, timelines, and other ERM presentation materials for assigned verticals across ERM, Information Risk Management (IRM) and Issue Management (IM).
• Provide oversight and reporting on Enterprise Change Enablement and Adoption efforts (Communications, Socialization, Engagements, etc.) across ERM activities, and lead the development of communications and outreach for ERM program management, including enhancing the collaboration and communication on ERM initiatives enterprise wide.
• Support the identification, delivery and maintenance of Cross-Program Training plans to be launched through the enterprise Learning Management System.
• Execute Governance Document (Frameworks, Policies, Standards, Procedures) Management for ERM, Data Governance & Reporting, and Issue Management (IM), to include communicating the recertification schedules and maintaining the intake and backlog of feedback/updates coming from 1st and 2nd Stakeholders. Develop Procedures as needed.
• Administer and maintain ERM intranet sites and user access, and drive content creation, communication and publishing of information (e.g., InfoLink, SharePoint, Confluence). Maintain ERM distribution lists.
• Gather and provide information for Risk Reporting and publish information as needed, to the internal ERM intranet site(s).
• Identify Process Improvement and Automation opportunities for assigned areas, to include adoption and use of enterprise methods, tools and ways of working.
• Assist with ERM Business Continuity Plans (BCP) and RCSA reviews as applicable.
• Acts as a Subject Matter Expert and champions ERM within the business and provides guidance / training to stakeholders on ERM processes and functional expectations.
• Other ERM Activities - As needed, assist with other ERM related activities and take an active role in ownership and successful completion (e.g., scheduling of all-hands / town-halls, management of change control, management of dependencies, formatting of documentation, etc.).
• Engages internally and externally to stay informed on industry trends and best practices.
• Complies fully with all Bank policies and procedures as well as all regulatory requirements (e.g. Code of Conduct, etc.).
• Successfully completes all required training and special projects as requested.

Must-Have*

• Bachelor's Degree or equivalent
• Minimum of 3-5 years (with proven knowledge) of Risk Management, Compliance Management, Audit, Internal Controls, or other related functions or equivalent experience in Banking Strategy / Governance, Process Improvement or Consulting.
• Minimum of 2 years in Program or Project Management, Transformation, Change Management or Communications.

Skills and Knowledge

• Proven knowledge of risk management, compliance, audit, and internal controls required. Able to understand the big picture and articulate how ERM fits into the organization.
• Understands or seeks to know how assigned work aligns to the Function (i.e., ERM), and the Enterprise.
• Engages with stakeholders as an active challenger / checker to ensure comprehensive delivery occurs across the Function.
• Driven and is a self-starter, who is able to work independently.
• Project management skills desired and the ability to facilitate change through collaborative effort.
• Seeks to solve problems and identifies creative solutions to overcome obstacles.
• Identifies areas to add value inside or outside of the immediate tasks at hand.
• Possesses strong written and verbal communication skills and analytical thinking, applied in collaborative tools such as MS PowerPoint and Excel.
• Contributes to the cohesion of the immediate team, Function and the Enterprise as a Team player.
• Views obstacles as an exciting opportunity for creative solutions.
• Takes great pride in their work.
• Is a team player, with high professional and ethical standards.
• Experience with various reporting and analysis tools including Excel, Tableau or Python (desired).
• Demonstrated ability to run queries and create reports (desired).

Compensation Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks.
ABOUT CITY NATIONAL
City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves.

*City National Bank does business in Miami and the state of Florida as CN Bank.

For more information about City National, visit cnb.com.
EQUAL OPPORTUNITY EMPLOYER & REASONABLE ACCOMMODATION
City National Bank is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive working environment where differences are valued and encouraged. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by the laws or regulations in the locations where we operate or in our Code of Conduct. READ MORE

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for any part of the employment process. Please contact us via email or leave a message at (213) 673-9139. These contact methods are dedicated to applicants whose disability prevents them from successfully applying online. Only messages left for this purpose will be returned. Responses may take up to two business days.

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