Asst Mgr Operations Job Listing at City National Bank in Mount Laurel, NJ (Job ID 10029)

Description

ASST MGR OPERATIONS WHAT IS THE OPPORTUNITY? The Mortgage Finance Group (MFG) Assistant Operations Manager will be the primary back-up for the MFG Operations Manager and is responsible for assisting with all aspects of Warehouse Lending including Funding, Collateral, Closing Agents and Repayments. Responsibilities will also include assisting with Co-Warehouse settlements, client training/question support, and end of day extended funding approvals/entry processing. What you will do

• Warehouse Loan Funding:
• Facilitate/expedite funding requests while providing the highest levels of customer service
• Maintain knowledge of loan programs, pricing, procedures, lending guidelines
• Manage/oversee client operating accounts to ensure sufficient funds for funding requests
• Reconcile client system advances (Promerit) to its CNB operating account on a daily basis
• Resolve funding deficiencies and obtain appropriate exception approval, as needed
• Collateral Control (Collateral, Repayments, Closing Agent Approval):
• Track, review and document the receipt of collateral packages
• Resolve discrepancies with client and follow up on missing/defective Notes
• Process collateral documents for delivery to investors
• Review investor repayments and process in the warehouse system
• Resolve repayment discrepancies and obtain appropriate exception approvals, as needed
• Perform the Closing Agent approval process and enter into the warehouse system
• Additional Responsibilities:
• Assist with Co-Warehouse settlements
• Assist with MSR fundings/repayments
• Assist with colleague cross training
• Assist with Client orientation/training
• Assist with end of day extended funding approvals and end of day entries when needed
• Assist Operations Manager on projects as needed
• Complete bank training courses as required

Must-Have*

• Bachelor's Degree or equivalent
• Minimum five years of experience with warehouse lending operations or mortgage banking.
• Minimum two years of supervisory experience.

Skills and Knowledge

• Excellent customer service skills with both internal and external clients
• Ability to prioritize/complete tasks within established time frames concentrating on quality
• Ability to work collaboratively with peers, management, and Clients to attain common goals
• Quick learner with strong problem-solving skills and attention to detail
• General office skills: Word, Excel, email, scanner
• Open to training, cross training and willingness to learn

Compensation Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks. ABOUT CITY NATIONAL
City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves.

*City National Bank does business in Miami and the state of Florida as CN Bank.

For more information about City National, visit cnb.com. EQUAL OPPORTUNITY EMPLOYER & REASONABLE ACCOMMODATION
City National Bank is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive working environment where differences are valued and encouraged. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by the laws or regulations in the locations where we operate or in our Code of Conduct. READ MORE

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for any part of the employment process. Please contact us via email or leave a message at (213) 673-9139. These contact methods are dedicated to applicants whose disability prevents them from successfully applying online. Only messages left for this purpose will be returned. Responses may take up to two business days.

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