Pharmacy Technician - $21-31 per hour Job Listing at ChristianaCare in Wilmington, DE (Job ID 4640545-2024-08-27)

Description

ChristianaCare is seeking a Pharmacy Technician for a job in Wilmington, Delaware.

• Specialty: Pharmacy Technician
• Discipline: Allied Health Professional
• Duration: Ongoing
• Employment Type: Staff

As a Pharmacy Technician, Specialty Pharmacy, you will provide high-touch, patient-centric care to drive an exceptional experience for patients enrolled in the ChristianaCare Specialty Pharmacy Program.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

• Serves as the patient and their caregiver's primary point of contact for the ChristianaCare Specialty Pharmacy Program.
• Triages and coordinates the patient's and their caregiver's needs to escalate issues to the appropriate clinical or non-clinical resources both internally and externally of the organization.
• Develops relationships with patients and their caregivers to provide an exceptional and engaging experience while enrolled in the ChristianaCare Specialty Pharmacy Program.
• Serves as the program's liaison to office practice clinical and operations staff.
• Conducts initial and follow-up benefit investigation (BI) to assist providers and patients in the timely initiation or continuity of specialty medication therapy.
• Coordinates the patient's enrollment in patient assistance programs to improve affordability of specialty medication therapy.
• Facilitates processing of third-party payer prior authorization (PA) and utilization management (UM), and step-edits for specialty medications to expedite therapy initiation or avoid therapy disruption.
• Coordinates with the program's clinical pharmacist team and pharmacy operations team to achieve the program's goals and objectives. These activities include but are not limited to specialty medication prescription refill coordination, implementation or execution of non-clinical care plan activities, documents program activities, coordination with external specialty pharmacies, reporting of performance metrics, etc.
• Enter patient information and prescription orders in the outpatient pharmacy dispensing system, paying particular attention to drug, dose, route, frequency, refills, date, quantity, third party payer, and other required information.
• Completes tasks in the prescription dispensing workflow under the direct supervision of a pharmacist.
• Coordinates refills of patient prescriptions, as time allows.
• Must be flexible in work assignments and be able to fill in operational positions, as needed.
• Understand limitations of scope of practice and demonstrates ability to escalate clinical concerns to the pharmacist on duty.
• Participates in the continuous improvement of program.
• Performs other related duties as required

EDUCATION AND EXPERIENCE REQUIREMENTS:

• High school diploma or equivalent required
• Associates or bachelor's degree preferred
• Pharmacy Technician Certification Board (PTCB) certification required
• At least 3 years of outpatient pharmacy or specialty pharmacy experience required
• Expectational customer service skills required
• Expectational time management and prioritization skills

ChristianaCare Job ID #JR74252. Posted job title: Pharmacy Technician, Specialty Pharmacy

Delivering health, not just healthcare, is our promise to our community. Which means you can be part of an organization that makes a difference in a big way by impacting the lives of other caregivers and people who live in the places we serve.

From our clinical providers to our logistical support team, everyone here delivers care to our community through their roles. We are an organization that puts patients first. Our delivery of care and commitment to being excellent today—and even better tomorrow—make us who we are: caregivers who deliver more than healthcare. We invite you to join us in our quest for excellence.

• Holiday Pay
• Guaranteed Hours
• Continuing Education
• 403b retirement plan
• Pet insurance
• Cancelation protection
• Wellness and fitness programs
• Mileage reimbursement
• Employee assistance programs
• Medical benefits
• Dental benefits
• Vision benefits
• Benefits start day 1
• License and certification reimbursement
• Life insurance
• Discount program

Compensation Information:
$0.0 / - $0.0 /