Description
Commercial Sales Account Managers play a vital role in ensuring the Bob's Sales Focused Culture and resulting Customer Experience is extended to all “business to business” guests at a level that ensures business success and expanding of the Bob's Brand. The Commercial Sales Representative ensures that all transactions in the segment of our business are performed at a level that exceeds expectations and in a manner that is consistent with the Company's core values and vision.
The primary function of the Inside Sales Account Manager is to meet and exceed all sales and profit goals by effectively leveraging existing accounts while professionally representing Bob's Discount Furniture. Coordinate all aspects of the sales transaction including accurate order writing, review of merchandise in-stock availability and ensuring successful delivery and set up. The position requires the ability to identify leads and close sales with large projects in the commercial environment. This position will be responsible for promoting all company products and services while ensuring a positive and successful Customer Experience.
The Commercial Sales Account Manager will possess demonstrated prospecting skills, be a self-starter, a strong closer and be able to build and maintain positive ongoing relationships to maximize sales for the company. A good understanding the home furnishings industry is a plus.
Who We Are
At Bob's, we have fun, we love what we do, and it shows in our expansive growth! Bob's Discount Furniture is more than just a furniture store. We are one of the fastest growing omni-channel furniture retailers in the country with over 180 stores!
How We Will Support You
At Bob's we understand there are many companies you can choose to work for, so, along with exceptional opportunities for career growth we offer a fun team-oriented work environment and great benefits! Let us tell you more.
Benefits & Perks- We've got you covered! We believe in supporting our employees and their families in the best ways possible is a top priority. We focus on three core wellness pillars: Emotional, Physical and Financial. Below are just some of the benefits that we offer:
- Feeling under the weather, we've got you covered! We offer Nationally provided Medical, Dental and Vision Insurance
- Paid Vacation, Personal Days, Sick Days, Holidays, work anniversary and your Birthday! After all, your birthday should be a holiday
- 401(k) Profit Sharing Plan with a Generous Company match!
- Pet Insurance to help keep your furry friends happy and healthy
- Life insurance – Employer-paid basic Life Insurance, with the option to add Voluntary Life Insurance as well!
- Financial Planning, Voluntary Legal Benefits and Wellness Plans
- We already offer value priced furniture, but on top of that we offer a Generous Employee Discount starting on your 1st day!
- Additional Employee Discounts through the “Hays Perks discount program” offering hundreds of online discounts from your favorite merchants.
- And so much more!
Culture and Core Values- At Bob's we have a set of core values that shape the decisions we make every day and help define our company culture. These values comprise what we call "The Bob's Way." Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability and Fun.
DIVERSITY IS A CORE VALUE AT BOB'S
At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of the Bob's team, we want you to know that you are valued, appreciated, and free to be who you are.
We are committed to creating a place as diverse as the communities we serve.
Learn and Grow- We believe in developing our team members and helping them grow both personally and professionally! We promote Professional Development: In-person, virtually and offer an infinite library of on-demand classes in Workday Learning. We also offer Tuition Reimbursement as well as the BDF Education Foundation Scholarship Program open to employees and their dependents. Want to grow at Bob's professionally? We look to promote from within our organization by having robust succession planning in place to ensure that our team members have the opportunity to advance their careers.
Responsibilities
- Communicating with customers, making outbound calls to potential customers, and following up on leads.
- Understanding customers' needs and identifying sales opportunities.
- Answering potential customers' questions and sending additional information per email.
- Keeping up with product and service information and updates.
- Creating and maintaining a database of current and potential customers.
- Explaining and demonstrating features of products and services.
- Staying informed about competing products and services.
- Upselling products and services.
- Researching and qualifying new leads.
- Closing sales and achieving sales targets.
- Taking Payments, scheduling deliveries, as well as troubleshooting any issues after delivery.
- Collecting payments from accounts
Required Qualifications
- Knowledge and understanding of the Home Furnishings industry a plus
- Sales experience in the areas of furniture, white goods, consumer electronics and/or construction materials knowledge is preferred
- Ability to maximize percent of time in front of customer
- Administrative tasks during non-sales time
- Ability to plan each sales call; conduct proper research regarding client targets
- Ability to work productively in a team environment
- Ability to maintain a professional approach at all times and adhere to company policies
- Ability to demonstrate results on an on-going basis
- Strong written, verbal, and interpersonal communication skills.
Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:
$53,000 - $67,000
It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact _hrsupport@mybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
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