Description
"At BMC trust is not just a word - it's a way of life!"
We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!
We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation!
BMC Software is seeking a customer-focused technical people leader to serve as Manager, SaaS Database Operations Team for the Digital Service and Operations Management (DSOM) team.
In this role as manager, you will lead a geographically distributed team of DBAs who provide Database Services for Helix SaaS offerings in our portfolio. You will work some great teams including core R&D, SaaS Ops and Support in delivering highly available, performant, and secure Database services.
Day to Day Responsibilities:
- Guide and lead a team of DBAs to plan, deliver and operate various Database infrastructure resources that both BMC and our customers use.
- Provide focused, technical database expertise for SQL Server, PostgreSQL and Oracle installations.
- Drive consensus, sponsorship, and alignment for future plans among key stakeholders.
- Promote a culture of autonomy, transparency, and teamwork, while remaining customer focused.
- Guide and mentor team members positioning them for growth and advancement.
- Define and develop database/infrastructure automations.
- Establish close working relationships with direct reports, colleagues, customers, and partners.
- Analyze complex database systems and identify novel, innovative approaches to solving difficult problems.
- Support business and financial analysis to aid in decision making and provide insights that inform business strategies.
Requirements:
- 10+ years of experience in leading and managing Database environments in a global SaaS enterprise leveraging SQL Server, PostgreSQL and Oracle.
- US Federal Security Clearance required.
- Experience in effectively leading, mentoring, and growing world class DBA teams across distributed locations.
- Experience with Database systems in SaaS environments serving multiple end-customers, including reliability, availability, scalability, performance, security, and serviceability.
- Experience in managing incidents, on-call / shift rotation schedules, scheduled maintenance / deployment activities, Backup & Restore and Disaster Recovery (DR) policies and implementation.
- Experience with SQL Server, PostgreSQL
- Experience with public cloud providers like AWS, GCP and their technologies like RDS, S3, etc.
- Ability to attract, motivate and retain great DBA talent.
- Results-driven with strategic mindset and creative thinking.
- Ability to persuade people with passion and influence.
- Proficiency in time management, including prioritizing the completion of projects and tasks promptly, precisely, and within budget.
- Willingness to “go the extra mile” to achieve important goals.
- Ability to maintain calmness and composure in the face of intense workloads and time pressures.
- Excellent communication skills, verbal and written, including strong presentation creation skills.
Candidates must have US citizenship and the ability to obtain a security clearance
Our commitment to you!
BMC's culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won't be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You're unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.Looking for more details about our benefits? You can also learn all about them by clicking on the following link: https://guide.mybmcbenefits.com/
The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.
The range listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.
At BMC, it is not typical for an individual to be hired at /near the top of the range. A reasonable estimate of the current range is $125,400 - $209,000
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