Description
"At BMC trust is not just a word - it's a way of life!"
We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!
We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! Our SaaS Ops department focuses on delivering SaaS excellence and a great SaaS experience for our customers. We continuously grow by adding and implementing the most cutting-edge technologies and investing in Innovation! Our team is a global and versatile group of professionals, so if you're looking for a place where your ideas will be heard – this is the place for you!
BMC's SaaS Ops team is looking for a Devops Engineer for the DevOps Services team. The team is responsible for leading designs, development, and implementation of deployment and automation tools, as well as design processes to improve the efficiency, reliability, and scalability of shared services in the SaaS environment.
Here is how, through this exciting role, YOU will contribute to BMC's and your own success:
- Deploy and maintain shared products and tools across various cloud platforms in AWS, Google, Oracle, and other cloud providers.
- Automate deployments, upgrades, and lifecycle activities for the applications.
- Support services in the DevOps portfolio to manage operational lifecycle for shared services.
- Work closely with development, operations, and security teams to create a seamless process for code deployment and system management in production environments.
- Working with a wide technical stack: Cloud providers (AWS, OCI, GCP), CI/CD (Jenkins, Ansible), DBs (Redis, Postgres, OpenSearch), SCM (Git, Harbor), Messaging and Observability (Kafka, Grafana, Prometheus).
- Experience with writing scripts in the following is a plus: Bash, GO and Python
- Provide support with architectural designs for Zero down time operations, scaling and improving observability.
To ensure you're set up for success, you will bring the following skillset & experience:
- 3-5 years of experience in a DevOps or SRE role
- Ability to obtain Secret Security Clearance in Canada.
- Bachelor's Degree in a related field; relevant certifications (ITIL, MCSE, VCP, AWS, GCP, OCI) are a plus.
- Good experience in Kubernetes, Bash or Python scripting with hands-on experience implementing CI/CD pipelines following best practices.
- Experienced with managed services and shared resources on cloud platforms including Redis, Kafka, and Harbor.
- Proficient in general services offered by the popular cloud providers (AWS, Google Cloud, and Oracle Cloud) such as RDS, ElastiCache, MSK, OpenSearch.
- Familiarity with version control systems (Git) and project management tools (JIRA).
- Knowledge of DevOps principles and practices, utilizing scripts and tools to automate tasks.
- Knowledge of Security best practices in order to conduct vulnerability assessments and support incident response when necessary.
- Implement reporting and dashboards for observability into service uptime, configurations management and service auditing.
- Demonstrated ability to assess and communicate risks considering complexity, resource allocation, and timeline constraints.
Additional Skills (Preferred):
- Familiarity with monitoring tools and services (Prometheus, Grafana, StatusCast, etc.) and SRE practices.
- Experience with BMC Helix product suite – Innovation Suite, Remedy, CMDB, Discovery, RSSO.
- Experience in microservices, database, and API implementation.
- Knowledge of Agile/Scrum methodologies and automation playbooks.
Our commitment to you!
BMC's culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won't be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You're unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.
The range listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.
At BMC, it is not typical for an individual to be hired at /near the top of the range. A reasonable estimate of the current range is $86,250 - $143,750
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