
Description
"At BMC trust is not just a word - it's a way of life!"
We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!
We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! BU Description We are Technology and Automation team that drives competitive Advantage for BMC by enabling recurring revenue growth, customer centricity, operational efficiency and transformation through actionable insights, focused operational execution, and obsessive value realization.
Job Summary
We are seeking an expert Business Intelligence (BI) Analyst to lead our dashboard development, implementation and roadmap, ensuring our BI tools and practices are best-in-class. This role requires deep expertise in Tableau, Power BI, and emerging BI technologies, with a strong understanding of the data ecosystem and application tech stack.
The BI Analyst will play a critical role in potential platform changes such as tool selection, on-premises vs. cloud BI, implementation planning and ensuring the business leverages the latest BI features and functionalities. Additionally, they will mentor junior team members, ensuring compelling visualizations that deliver a World Class user experience.
This role requires experience integrating BI into users' daily activities and applications, ensuring seamless adoption and maximum impact. The BI Analyst will collaborate closely with key stakeholders in IT, Finance, Marketing, Sales, Customer Success, R&D, and Operations to align BI solutions with business needs.
A highly motivated individual with a strong desire to make a difference and continuously improve BI capabilities will thrive in this role. Prior experience in a SaaS company is highly desirable, and familiarity with AI is an advantage.
Key Responsibilities
BI Strategy & Tool Selection
- Define and execute the dashboard strategy and roadmap, including tool selection and on-premises vs. cloud considerations.
- Stay up to date with emerging BI tools and vendors to ensure we leverage the best technology, and brings outside in, and thought leadership
- Continuously assess and implement new BI features and functionalities to enhance reporting and insights.
BI Development, Visualization & User Integration
- Design and develop compelling, user-friendly dashboards that provide clear insights and drive business decisions.
- Ensure BI is seamlessly integrated into users' daily workflows and applications, enhancing adoption and impact.
- Follow BI best practices, focusing on data visualization, usability, and performance optimization.
- Work closely with stakeholders to understand business needs and translate them into actionable BI solutions.
- Leverage semantic models to create reusable, scalable data models that integrate seamlessly into BI tools.
Collaboration & Stakeholder Engagement
- Partner closely with IT, Finance, Sales, Customer Success, R&D, and Operations to ensure BI solutions meet business requirements.
- Act as the bridge between technical teams and business units, ensuring BI tools provide relevant and actionable insights.
- Support business leaders in making data-driven decisions by providing timely and accurate reporting solutions.
Mentorship & Best Practices
- Mentor and guide junior team members on BI best practices, ensuring high-quality visualizations and analysis.
- Promote data literacy across the organization, helping teams effectively use BI tools for decision-making.
- Establish and maintain BI governance to ensure consistency, reliability, and scalability of reports and dashboards.
Data & Technology Ecosystem
- Work with modern data platforms such as Snowflake, Databricks, SQL, ensuring seamless data integration and analytics.
- Understand the application tech stack, including Salesforce, Eloqua, Gainsight, Certinia, and how BI can integrate with these platforms.
- Collaborate with data engineers and IT teams to optimise data pipelines and performance for reporting needs.
- Experience working with semantic models and integrating them into BI tools is essential.
- Familiarity with AI technologies and how they can enhance BI and analytics is desirable.
Key Qualifications & Skills
- Expertise in BI tools: Strong proficiency in Tableau, Power BI, and familiarity with emerging BI technologies.
- BI integration experience: Proven ability to embed BI solutions into users' daily activities and applications.
- Data ecosystem knowledge: Experience with Snowflake, Databricks, SQL, and integrating with various data sources.
- Application stack understanding: Familiarity with Salesforce, Eloqua, Gainsight, Certinia and how BI interacts with them.
- Experience with semantic models, ensuring scalable, reusable data structures within BI tools.
- Dashboard & UX best practices: Ability to create compelling, user-friendly visualizations that enhance decision-making.
- BI strategy & governance: Experience in setting up a BI roadmap, tool selection, and governance frameworks.
- Collaboration skills: Strong ability to work cross-functionally with IT, Finance, Sales, Customer Success, R&D, and Operations.
- Mentorship experience: Ability to mentor and guide junior analysts on best practices.
- High motivation and impact-driven mindset, with a strong desire to deliver a World Class user experience.
- BI Certifications (Tableau, Power BI, or other relevant vendors) are highly desirable.
Preferred Experience
- 5+ years of experience in BI, analytics, or a related role.
- Prior experience in a SaaS company is highly desirable.
- Strong problem-solving skills and ability to communicate insights effectively.
- Experience working with cross-functional teams, including business stakeholders, IT, and data engineers.
- Will have worked in a global organization, spanning time zones and geographies
Why Join Us?
- Opportunity to lead BI strategy and make a significant impact.
- Work with cutting-edge BI tools, AI, and emerging technologies.
- Collaborative and dynamic work environment with opportunities for growth.
If you are passionate about BI, data visualization, and driving business insights, we'd love to hear from you!
Our commitment to you!
BMC's culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won't be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You're unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.
The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.
We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.
(Returnship@BMC)
Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.
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