Housing Operations Coordinator Job Listing at Bellevue College in Bellevue, WA (Job ID 14095)

Description

Position Summary  

The Housing Operations Coordinator reports directly to the Director of Housing and is responsible for administration in the BC Residence Hall including coordination of services from Campus Operations, implementation of the BC Housing Management system, supervising and serving as staffing for the Housing front desk, and other tasks to support the daily operations of Housing. This position will work primarily on-ground, with limited options for remote working days to be coordinated with the Director of Housing or Designee.

Pay, Benefits & Work Schedule  

Position Salary Range: $51,576/year - $69,312year

The salary information shown above is a general guideline only. The salary will be determined based on candidate's qualifications and related experience, as well as market and business considerations. Individuals newly hired to Classified position are placed in a salary range based on the WPEA Collective Bargaining Agreement.

We offer comprehensive compensation package with salary and benefits as the main components. Competitive salary is within the Range stated above, and commensurate with qualifications and experience. Generous benefits package is offered through Washington State plans that includes multiple medical, dental, life and disability coverage choices for employees and dependents; choices of retirement and deferred compensation plans; paid holidays, sick, and vacation plans; transit program, reduced tuition, employee discounts and memberships, etc.

The employee is scheduled to work 40 hours per workweek. This is a Classified, overtime eligible position and represented by the Washington Public Employee Association of Higher Education (WPEA-HE).

About The College  

Bellevue College is a diverse student-centered, comprehensive and innovative college, committed to teaching excellence that advances the life-long educational development of its students while strengthening the economic, social and cultural life of its diverse community. Bellevue College is located just 10 miles east of Seattle where we serve a student population of over 54% students of color and over 1,300 international students. The college promotes student success by providing high-quality, flexible, accessible educational programs and services; advancing pluralism, inclusion and global awareness; and acting as a catalyst and collaborator for a vibrant region.

We strive to create a vibrant and inclusive campus community that supports a diverse student body, faculty and staff. As an essential part of our mission and goals, diversity, equity and pluralism are promoted and fostered in all aspects of college life. By enriching student life through leadership opportunities, personal learning and cultural experiences, we are committed to building an inclusive and diverse campus community that fosters creativity, innovation and student success.

For more information, visit BC Facts at a Glance @ Bellevue College.

About the Department  

The Bellevue College Housing department was created in Fall 2018  when the first-ever on-campus residence hall was opened to serve BC students. The mission of Bellevue College Housing is to provide "safe, inclusive, and educationally-driven living and learning environments to Bellevue College students through quality facilities, academically-relevant support services, and intentional engagement with staff and resources." The LEED-Platinum certified residence hall consists of 400 bed spaces in a suite and apartment-style and includes plenty of community spaces for studying, meeting, and socializing; interior corridor facility with ample community space, a ground-floor cafe, and a front desk.

The Housing department is comprised of the Director, Assistant Director and student staff (6 to 8 Resident Assistants and student desk staff). Each staff members' role revolves around the overall operation of the on-campus community and works to connect the housing operations with services across campus to positively impact the student experience.
 

Essential Functions  

Facilities and Operations

• Translate student maintenance requests to the online Bellevue College Work Order system 
• Streamline and update the process by which students submit maintenance requests to Housing
• In collaboration with the Director of Housing, support facilities management projects and work order processing
• In collaboration with the Director of Housing and/or Bellevue College Locksmith or designee, coordinate the administration, organization, distribution, and tracking of Housing keys
• Participate in regular training to remain up-to-date on the Bellevue College Housing key software management system and other relevant Housing key processes 
• Coordinate the Housing process for receiving and distributing USPS, UPS, FedEx, and other mail in collaboration with the Bellevue College Warehouse, when necessary 
• Maintain relationships with the Bellevue College Campus Operations, Public Safety, and Finance offices
• Communicate regularly with Bellevue College Campus Operations staff to update work order statuses and needs 
• Coordinate and schedule entry of Bellevue College Campus Operations staff for regular and emergency maintenance
• Schedule, publicize, and implement quarterly Health and Safety Inspections throughout the Residence Hall
• Research and make recommendations to the Director of Housing regarding department processes and improvements for Housing facilities or operations

Housing Support

• Participate in all department, staff, unit, division, and committee meetings and events 
• Provide regular operations updates to the Director of Housing and develop quarterly and annual reports
• Co-administer Bellevue College¿s Housing Management System, including entering and tracking student data, running reports, facilitating room changes, and processing Housing resident check-in and check-out 
• Maintain limited budgetary authority for discretionary spending on Housing operations or facilities needs 
• Support the Director of Housing in organizing and tracking Housing service contracts with non-Bellevue College entities 
• Facilitate confidential file storage for relevant departmental data 
• Perform other duties as assigned or needed in the Bellevue College Housing Department 

Management of student staff     

• Assign and follow up on student employee tasks as necessary 
• Share supervision of student desk staff with the Director of Housing or designee.  
• Perform other duties as assigned

Minimum Qualifications  

• Associate's degree in related field or two (2) years demonstrated experience working in administrative support or similar roles. 
• Demonstrated ability to effectively manage department resources.  
• Demonstrated ability to work effectively with faculty, students, staff, and other administrators. 
• Commitment to diversity, equity, and inclusion and the ability to work effectively in a diverse workplace and educational environment. 
• Knowledge and experience maintaining program compliance with ADA, Title IX and/or other relevant federal and state laws and regulations. 
• Proficiency in Microsoft Outlook, Excel and Word.
• Effective communication skills.

Preferred Qualifications  

• Demonstrated experience working in higher education.  
• Demonstrated experience working with community/technical colleges and/or other open-enrollment institutions.  
• Demonstrated experience working with higher education housing programs or similar student engagement areas.  
• Demonstrated ability to effectively supervise staff in a team atmosphere and develop cooperation among all team members. 
• Demonstrated ability to hire, train, and supervise student employees.  
• Demonstrated ability to resolve and mediate misunderstandings among and between students, staff and faculty.

Conditions of Employment  

Bellevue College intends to provide a drug-free, healthy, safe, and secure work and educational environment. Each employee is expected to report to work in an appropriate mental and physical condition to perform her/his/their assigned duties.

Bellevue College employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. 

Sexual Misconduct and Background Check:

Prior to start of employment, finalists(s) for this position will be subject to a pre-employment background check as a condition of employment. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington State Law.

Check frequently in your inbox, spam, junk, clutter email folders for any communication regarding the next steps from Bellevue College and our background check partners.

Reference Check:

Reference checks may include, but are not limited to, contacting references and verification of work experience, and/or past job duties. 

Other Information  

• This position is NOT eligible for relocation allowance.
• This position is NOT eligible for sponsorship for employment-based visa.

How To Apply  

Applications received by 09/04/2024 will be given full consideration. Applications received after that date may be considered until the position is filled. 

All individuals interested in this position are encouraged to apply. Your application must include a complete online application and all of the required documents below to be considered complete. Any application that does not provide all requested information will not be considered for the position (only submit required documents with the application, additional will not be reviewed.) Please review Application Tips before applying. Current Bellevue College employees should apply the position through Employee Self Service.

Required application materials:   

• Attach a Cover Letter (min 1 pg., max 2 pgs.)
• Attach a Resume
• Attach a Diversity Statement (min 1 pg., max 2 pgs.) that addresses the following: Please provide specific examples of how your educational and/or professional experiences, demonstrate your commitment to diversity and equity
• Complete the Job Questionnaires if applicable

Contact: 
If you have questions with regards to the application or the hiring process, please contact Office of Human Resources at 425-564-2274 or email to jobs@bellevuecollege.edu.

EEO Statement  

Bellevue College does not discriminate on the basis of race, color, national origin, language, ethnicity, religion, veteran status, sex, sexual orientation, including gender identity or expression, disability, or age in its programs and activities. Please see policy 4150 at www.bellevuecollege.edu/policies/. The following people have been designated to handle inquiries regarding non-discrimination policies: Title IX Coordinator, 425-564-2641, Office C227, and EEOC/504 Compliance Officer, 425-564-2178, Office B126. 

Applicants with disabilities who require assistance with the recruitment process may contact hraccommodations@bellevuecollege.edu .

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