Description
Primary City/State:
Arizona, ArizonaDepartment Name:
Tx Services-Donor Call CenterWork Shift:
VariedJob Category:
Clinical CareHelping nurses help patients. At Banner Health, nurses spend less time on paperwork and more time with patients. If you want to make a difference in people's lives – and your own – this could be the opportunity you've been waiting for.
Banner University Medical Center Transplant Institute is Arizona's most experienced transplant center, providing comprehensive care to adult patients in pre and post-transplant acute clinics for heart, lung, liver, and kidney/pancreas transplant, as well as, long term follow up on the transplant recipient. As part of the Banner Health Academic Medical Division we offer Transplant Services in Phoenix and Tucson, AZ. Our Transplant Institute prides itself on delivering compassionate, quality care to our patients and families leading to successful, optimal outcomes. Performing over 450 transplants per year, our programs are poised for continued growth!
As an RN Organ Placement Coordinator, you will be providing coordination and communication of all aspects of organ donor offers! You will also consult and discuss organ suitability with the on-call transplant surgeon in addition to all logistics related to this process. You will play an important role helping patients improve their quality of life as well as having opportunities for continued learning and professional growth and development. This is a Full Time remote work opportunity with night and day shift either 7am-7pm or 7pm-7am.
University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics.POSITION SUMMARY
This position is responsible for coordinating and facilitating organ procurement for transplant patients served by the solid organ transplant programs, which encompasses heart, lung, liver, kidney and pancreas transplants.
CORE FUNCTIONS
1. Uses best practices and knowledge of internal or external business challenges to suggest improvement to services, processes or products.
2. Solves complex problems. Takes a new perspective using existing solutions.
3. Interprets customer needs, assesses requirements and identifies solutions to non-standard requests. Interacts primarily with department and cross-department peers, supervisor, customers, peers' managers, and patient and physicians.
4. Makes decisions within approved operating plans and objectives and within functional policies and precedents. Determines how and when to achieve results.
5. Facilitates the safe, equitable and timely acceptance of donor organs in collaboration with the Organ Procurement Organization (OPO) in accordance with existing OPTN/UNOS policies and procedures. Collects the necessary donor information for physician decision making regarding organ acceptance/rejection. Reviews potential recipient's current medical status to confirm continued eligibility for transplant. Discusses concerns with the transplant surgeons and/or physicians prior to allocation decision.
6. Facilitates communication amongst the appropriate medical staff, the OPO, and the proposed recipient, to support pertinent aspects of organ allocation and recovery. Coordinates aspects of the recipient operation, including arranging admission and pre-surgery procedures, scheduling the surgery and the surgery team, and educating patient/family. Coordinates aspects of the donor process; facilitating Banner procurement team arrival at the donor site; communicating particular requests, as needed, to the OPO coordinator. Provides feedback, written and verbal, to all related persons within 24 hours of recovery and transplantation.
7. Receives after hours transplant patient calls regarding health issues, medication needs, and other transplant related needs and triages them appropriately. Ensures patient and caregivers understand and adhere to the treatment plan.
8. Provides support to transplant staff to maintain recipients' testing update requirements and status updates on UNOS Waitlist as determined by OPTN/UNOS requirements. Updates potential recipient's status on the UNOS Waitlist after notification of change in clinical status from transplant team. Participates in the transplant quality program and projects. Collaborates with the transplant team to develop/review program protocols and policies as related to patient management processes.
9. Internal customers include patients, members of the multidisciplinary transplant team including physicians and surgeons as well as OR personnel and ancillary staff at both campuses. External customers include patients, family members, transportation and logistics staff, staff at local and national organ procurement organization as well as UNOS personnel.
MINIMUM QUALIFICATIONS
Requires current RN license in state of practice.
Requires a minimum of three years clinical nursing experience; at least two of those years in a clinical specialty area such as ICU, PCU, CM, OR, ED, Dialysis, Oncology or Telemetry. Must have a working knowledge of care management, resource/utilization management, hospital and community resources. Must demonstrate clinical proficiency in the assessment of transplant patients as it relates to donor assessment and clinical transplantation. Requires critical thinking skills to effectively coordinate a large volume of patients simultaneously. Must demonstrate problem-solving abilities, e
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