Description
DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona.
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life. DESIGN MANAGER Job Location: Division of Business Services
Office of Professional Development
1990 West Camelback Road, Phoenix, Arizona, 85015 Posting Details: Salary: $67,567 - $78,000 Annually
Grade: 22
Closing Date: 03/14/2025 Job Summary:
Would you like to be part of an amazing team that helps Arizonians thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES' video. Come Join the DES Team!
The Department of Economic Security is seeking an experienced and highly motivated individual to join our team as a Design Manager with the Division of Business Services, Office of Professional Development. The Design Manager is responsible for managing the personnel, day-to-day functions, and strategic planning of Division courseware development for the Office of Professional Development (OPD) within the Department of Economic Security (DES). This position manages all aspects of the instructional design process through a team of employees responsible for project planning, designing, developing, implementing, and evaluating training material that meets both training industry and established DES standards. This position performs administrative functions related to supervising employees, writing reports and project plans, sending correspondence to direct reports, management, and internal or external partners, and overseeing the documentation, tracking, evaluation, and reporting of data specific to the position.
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meetings of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
Essential Duties and Responsibilities include but are not limited to:
• Supervises a team of instructional designers in planning, designing, developing, and maintaining training courses for all DES employees by using a variety of media. Utilizes the approved instructional systems design model to ensure effective training and uses training technology to develop and deliver learning products.
• Prepares Consults and collaborates with training partners at all levels of the organization to ensure training meets stated DES objectives.
• Evaluates training to assess training impact. Communicates evaluation data to stakeholders and modifies training based upon evaluation data.
• Ensures course materials are complete for launch and meet OPD quality standards. Communicates with stakeholders and provides support following course launch as needed. Works closely with internal and external partners to implement and maintain training objectives.
Knowledge of:
• Adult learning principles learning management systems; authoring tools, such as captivate; survey instruments; applicable Federal and State laws and regulations.
• Project management and planning concepts and practices
• Collaboration and social media platforms, such as SharePoint
• Phillips ROI Model preferred.
Skills in:
• Problem analysis, research, and resolution.
• Group dynamics and facilitation.
• Instructional system design, including distance learning technology.
• Establishing and maintaining positive interpersonal relations; oral and written communications and writing and composition.
Ability to:
• Adapt and maintain effectiveness when experiencing major changes in work tasks or the work environment.
• Work within a new culture; learn Federal and State guidelines, policies, procedures, and rules related to Division services.
• Become knowledgeable in mainframe case management and related performance measures.
• Make customers and their needs primary focus and develop and sustain productive customer relations.
• Effectively manage time and resources to ensure work is completed efficiently and set high standards of performance for self and assume responsibility and accountability for successfully completing tasks.
The ideal candidate for this position will have:
• Bachelor's degree or higher in an applicable subject area, such as Human Resources Development, Adult Education, Psychology, English, or similar field.
• Experience with Captivate and Adobe Products.
• If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who
operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
• Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency's ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
For questions about this career opportunity, please contact Linn Carrasco at (480) 578-7016 or lcarrasco@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (480) 578-7016 or lcarrasco@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.
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