Description
DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona.
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life. PUBLIC ASSISTANCE BENEFITS FRAUD ADMINISTRATOR Job Location: Office of Inspector General (OIG)
1789 West Jefferson Street, Phoenix, Arizona 85007 Posting Details: Salary: $81,864 - $90,750
Grade: 24
Closing Date: December 3, 2024 Job Summary:
Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES' video. Come Join the DES Team!
DES is seeking an experienced and highly motivated individual to join our team as a Public Assistance Benefits Fraud (PABF) Administrator. This position reports directly to the Deputy Inspector General for Investigations, providing comprehensive reports on the development, revision, enhancement, and implementation of guidelines, protocols, policies and procedures associated with model programs and best practices. It analyzes and evaluates the most complex or complicated investigations, which may involve multiple DES programs and suspects, requires partnerships with external agencies, and coordinates special resources when advisable, to ensure a more proactive approach in addressing fraud, waste, abuse.
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.
The State of Arizona strives for a work culture that affords flexibility, autonomy and trust. Across our many agencies, boards, commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.
Essential Duties and Responsibilities include but are not limited to:
• Managing all operations of the Public Assistance Benefits Fraud Administration.
• Conducting special studies and investigations as assigned by Department Executives.
• Representing the Deputy Inspector General at meetings.
• Overseeing and coordinating complicated investigations, which may be high-profile or involve multiple stakeholders.
• Partnering with Other DES Divisions and other Investigative Units within the Office of Inspector General, and other entities as required to conduct investigations.
• Participating in inter-agency task force investigations, work groups and committees to build external partnerships and combine knowledge and resources to resolve investigations more efficiently.
• Recommending and participating in the selection, placement, training, development, and performance management of qualified Unit personnel.
• Ensuring Unit Staff maintain required training certifications, as well as ongoing training in evolving methods of detecting crime and mitigating exposure and risk.
• Provide guidance on complex principles and laws related to investigation, interview and interrogation, crime prevention, records management, evidence handling, and use of force, and law enforcement theory principles and practices.
• Supervise managers which may include those leading investigations of benefits fraud and other fraud investigations as required.
Knowledge of:
• Applicable Federal, State, and local Statues, Administrative Code, and DES Policy and Procedures.
• Operations, services and activities of DES Programs
• Interview, interrogation, and investigative techniques and procedures
• Law enforcement theory, principles, and practices and their application to a wide variety of services and programs.
• Principles and laws related to investigation, interview and interrogation, crime prevention, records management, evidence-handling, and use of force.
• Evidence and elements of crimes.
• Principles and practices of supervision and training.
• Google Workspace Applications, including Gmail, Docs, Sheets, Slides, Drive, Meets, and other applications.
Skills In:
• Directing work and holding staff accountable for successful outcomes.
• Maintaining composure and working effectively under stressful conditions.
• Effectively supervising, leading and delegating tasks and authority.
• Mentoring and coaching.
• Creatively accessing information.
• Mobilizing investigative teams.
• Preparing clear, concise, and accurate oral and written reports.
Ability to:
• Interpret and apply Federal, State, and local laws, rules, codes, ordinances, and regulation.
• Monitor and direct the work of others.
• Make sound, independent decisions based on available data and adopt appropriate courses of action.
• Communicate effectively and accurately, both and in writing.
• Prioritize tasks to meet deadlines.
• Perform detailed work with a high degree of accuracy.
• Review, evaluate and make improvements in the deployment of personnel and equipment.
• Select, supervise, train and evaluate staff.
• Prepare and deliver presentations for State and Department Leadership, work groups, and community groups.
• Accurately, succinctly, and courteously respond to inquiries from State or Department Leadership.
• Participate in the development and administration of Department goals, objectives, and procedures.
• Analyze problems identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
• Research, analyze and evaluate new methods and techniques related to the functions of the Unit.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Maintain a valid Arizona's Driver's License.
This ideal candidate for this position will have:
• Three (3) years of investigative law enforcement experience with a minimum of three (3) years of supervisory or management experience.
• Bachelor's Degree.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
• Each employee of the department who may have contact with children or vulnerable adults shall apply for and show proof of receipt of a valid fingerprint clearance card issued pursuant to § 41-1758.07 or provide to the department documentation of the person's application for a fingerprint clearance card.
• Must obtain ACJIS Terminal Operator Certification within 30 days of hire and maintain certification throughout the course of this assignment with the unit..
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency's ability to reasonably accommodate any restrictions.
• This position may require driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
For questions about this career opportunity, please contact us Frank Topor at 480-536-3791 or OODHRstaffing@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Frank Topor at 480-536-3791 or OODHRStaffing@azdes.gov. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
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