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Manager, Human Resources
ResultsCX - Pasig, NCR, Philippines
Description Position Overview Audit the different sections of the HR department as well as other related departments to ensure compliance with HR processes and procedures, statutory reporting, labor laws, and other relevant rules, regulations and legislations. Work in collaboration with members of these departments and the Global HR Compliance Tea...
Supervisor, Operations - Seasonal
ResultsCX - Pasig, NCR, Philippines
Description Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect gr...
Supervisor, Operations
ResultsCX - Pasig, NCR, Philippines
Description Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. We expect gr...
Supervisor, Operations
ResultsCX - Pasig, NCR, Philippines
Description Position Overview The Supervisor provides World-class support to the Call Center Agents and our clients' customers, as well as consistently driving to exceed performance targets. The supervisor supports and develops RAs by providing and delivering a Best-In-Class level of coaching in areas of call center performance, customer service, technology, and...
Accounts Payable Specialist
ResultsCX - Pasig, NCR, Philippines
Description Accounts Payable Specialist The Accounts Payable Specialist works within the accounting department to manage company vendors and process invoices for multiple locations. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will: Complete monthly cost analysis to identify trend...
Sr. Manager, Process Excellence- Hybrid
ResultsCX - Pasig, NCR, Philippines
Description Process Sr. Manager Work set-up: Hybrid Work Hours: Night shift PH, US EST hours The Process Sr. Manager will be responsible for identifying, delivering, and documenting opportunities for improvement, which will result in analyzing, creating, and implementing solutions to achieve business objectives. The Process Sr. Manager will ...
Governance, Risk and Compliance Associate
ResultsCX - Remote, Philippines
Description Our Governance, Risk and Compliance (GRC) Associate is responsible for coordinating the ongoing enhancement of the Security Risk and Control Assessment Processes to ensure alignment with established industry standard metrics. Working in this role you will provide support for varied IT Governance, Risk and Compliance (GRC) operational functions including record...
Full Stack Software Engineer (Remote, Full-Time)
ResultsCX - Remote, Philippines
Description Position Overview ResultsCX is seeking a results-oriented Full Stack Software Engineer to help drive innovation in our SupportPredict SaaS product suite. Our teams are small, collaborative, and forward-thinking, dedicated to reimagining the digital customer journey. In this role, you'll design, develop, and maintain software applications while colla...
Proposal Writer
ResultsCX - Remote, Philippines
Description Proposal Content Writer Our Proposal Writer is responsible for all proposal development steps within the organization in coordination with sales, marketing, and Subject Matter Experts. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will: Work with a wide range of Subject...
Front Desk Associate
ResultsCX - Pasig, NCR, Philippines
Description The Front Desk Associate is the first point of contact for the company and is responsible for promoting a good first impression on all the visitors and callers We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will: Answer and direct calls, greet visitors and onsite clients, escort...
Payroll Administrator
ResultsCX - Pasig, NCR, Philippines
Description Our Payroll Administrator manages periodic payroll processing to ensure timely and accurate employee payment on designated payroll periods. In this role you will: Prepare a variety of payroll-related documents (e.g. time sheets, payroll register, vouchers, memos, etc.) for the purpose of documenting activities and issues, meeting complian...
Quality Assurance Analyst
ResultsCX - Pasig, NCR, Philippines
Description The Quality Assurance Analyst is responsible for providing expert observations on Results Associates' customer interactions by reviewing and auditing incidents, calls, emails, chat, and customer survey responses against legal and customer experience requirements of ResultsCX and its client partners. They are experts in the lines of business they support supply...
Programming Analyst- Remote Philippines
ResultsCX - Pasig, NCR, Philippines
Description Position Overview: Work Set-up: Remote Work hours: US EST zone (PH Night Shift 9pm-6am) We are seeking a motivated and detail-oriented Script Developer to join our IT Operations team. This entry-level to intermediate position is an excellent opportunity for someone passionate about technology and eager to make a direct...
Sr. Pricing Analyst
ResultsCX - Remote, Philippines
Description As a Sr. Pricing Analyst, you will play a key role in developing pricing templates, modeling pricing for client proposals, be part of RFP response teams, checking for pricing competitiveness with internal and external sources, develop, enhance and provide metrics and reports which aid in pricing decisions made at the product, service, business, and customer le...
Sr. Manager, Operations - Outbound Sales
ResultsCX - Pasig, NCR, Philippines
Description Sr. Manager, Operations Our Sr. Manager, Operations is responsible for the day-to-day Outbound Sales operations of a multi-client site where FTE justifies, while achieving a high level of performance and profitability. Establishes priorities, standards and performance objectives. Selects trains and provides work guidance for floor Supervisors. Mainta...
