Description
Yardi is currently seeking an experienced Technical Writer to join our team. In this role, you will create, develop, and edit operational and instructional documentation or other content for paper, multimedia, web-based publications, and user sites as directed. As a key support position, you will work collaboratively with Subject Matter Experts (SMEs) to gather information, identify target audiences, and determine technical documentation needs. The Technical Writer analyzes procedural, process, target audience, and systems information to create user documentation for non-technical and technical users for assigned software products and training modules. This role may document a single project or lead a specific process within multiple projects to maximize the business value of the company's products.
What You'll Do:
· Use your expertise to research, develop, organize, write and edit technical materials in a variety of formats
· Collaborate on a regular basis with SMEs to establish technical specifications
· Publish developed content leveraging multiple communication channels (e.g. paper, multimedia, web-based publications and user sites)
· Maintain organized records of all materials, drafts, and previous versions and assist in production of technical diagrams and graphs
· Follow and maintain established style of content guidelines across platforms and media and analyze written and published content to maintain continuity of style
· Ensures technical documents are published on schedule
· Maintain updates and revisions to technical documentation and materials, as new issues occur
· Work efficiently and accurately in content management systems, adhering to best practices and departmental standards for terminology and content management
Who You Are:
· Bachelor's degree or equivalent work experience
· 1+ years of relevant technical writing experience, preferably software industry
· Working knowledge of one or more of the following: Adobe FrameMaker, Adobe Acrobat Pro, Microsoft Visual Studio Team Explorer, and Camtasia or other multimedia tools
· Proficiency in MS Office Suite
· Ability to learn new concepts quickly and apply new tools, processes, and standards
· Working knowledge of document structuring, content communications, and presentation techniques
· Ability to explain technical concepts to audiences that have varying degrees of technical ability
· Ability to work independently and collaboratively
· Strong time management skills and an ability to take accountability for completing projects
· Ability to absorb and retain information quickly, specifically complex technical information
· Ability to analyze target audience and to present ideas in user-friendly language
Ideal to Have:
· Knowledge of applicable industry/field experience
· Experience or interest in making software how-to videos
Real Estate runs on Yardi. About Us:
Yardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation. We've created a team of over 9,000 employees in over 40 locations around the globe dedicated to making great real estate software products.
Discover the Yardi Difference:
Yardi is more than just a software company – we are dedicated to creating a positive impact in our communities. Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities.
Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements.
If you are passionate about digital marketing and thrive in a collaborative environment, we invite you to apply and make a significant impact with us.
#TeamYardi #YardiCareers
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