Description
Responsibilities include, but are not limited to:
- Underwrite Indirect - Direct Consumer Loans, Build/Maintain Relationships with Dealers, Branches and Sales Teams. Interact with all Consumer Loan related departments verbally and written (90%).
- Underwrite and maintain credit policy standards, use sound judgment to appropriately make exceptions, prioritize the flow of loans to ensure that Dealer Credit Decisions are worked first, participate in team efforts to achieve departmental/company goals. Answer incoming calls and maintain exceptional customer service.
- Process adjustments required for Funding, Interact with Collections on loans with totaled autos or death claims, resolve loans and other inquiries with Customer Service and Branches; have Periodic visits/functions with Sales Reps, negotiate loan decisions with dealers.
- Review CAL Lease Packages for accuracy within program guidelines for credit and structure.
- Assist in system upgrades, testing, rate changes, report verification, audits reviews to meet the department needs.
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