Program Specialist - MBA Admissions Job Listing at UT Dallas in Richardson, TX (Job ID 28671)

Description

This Program Specialist will be a key member of the MBA Admissions team. focused on the admission cycle primarily for the Professional MBA formats. This position will be in a fast-paced customer-facing environment. This professional candidate will be responsible for communicating with prospective students and the enrollment services team to ensure the smooth and fast processing of all applications. 

Minimum Education and Experience

Bachelor's degree in Business or a related field, with a minimum of four years of experience in program/project development or an equivalent combination of education and experience.

Preferred Education and Experience

Preferred Education and Experience

• Be able to sell our program and understand the career, academic, and social benefits.
• Have a strong customer-centric style and enjoy working with candidates and fellow team members with a positive attitude.
• Work closely with the Assistant Director to ensure schedules and workflow are managed timely along with proper coverage of candidate emails and phone calls.
• Have excellent communication skills.
• Have excellent Excel skills and a critical eye for detail.
• Be capable of juggling multiple projects at once.

Essential Duties and Responsibilities

The position will report to the Assistant Director of MBA Admissions and will be physically located in the MBA Programs Office. Some recruitment events (1-2 per month) may fall outside normal business hours.

• Specific Responsibilities include the following:
• Manage all systems that are part of the admissions process including but not limited to Salesforce CRM, Box, OnBase, and Peoplesoft.
• Manage all email communications, the MBA hotline, and walk-in candidates.
• Manage prospective student dashboard reports and continually push applications through the process to a decision.
• Prepare weekly PMBA Candidate Spreadsheets and ensure all information is accurate and up to date.
• Make congratulatory phone calls to admitted PMBA students.
• Become an expert on transcripts and other academic documents used in the admissions process.
• Assist Recruitment Manager with scheduling of admission interviews and review of scholarship letters.
• Assist the Recruitment Manager and Assistant Director with the promotion of all programs through social media outlets.
• Assist with other admission-related activities as assigned.

Additional Information

Remote Work Notice
A hybrid remote work schedule may be available (currently 1-day remote weekly). Employee must be located within the Dallas/Fort Worth Metroplex area and have the ability to be on campus for work activities as scheduled and/or with 24-hour notice. Completion and approval of a UT Dallas Remote Work Agreement will be required upon employment, and use of personal computer, internet, and other standard equipment may be required. Remote work arrangements are subject to regular review and re-approval and may be canceled at any time.

What We Can Offer
We offer an employee-friendly work environment with a comprehensive benefits package including:
Competitive Salary
Tuition Benefits
Internal Training
Medical insurance – including 100% paid employee medical coverage for full-time employees
Dental Insurance
Vision Insurance
Long and short-term disability
Retirement Plan Options
Paid time off
Paid Holidays All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program.

Visit https://hr.utdallas.edu/employees/benefits/ for more information.

Important Message

1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. EOE, including disability/veterans. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.

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