Description
SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
Job Description
About SS&C Technologies
SS&C is a global provider of investment, financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
Job Description
SS&C GIDS
SS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor servicing is offered in many different countries, including the U.S., Canada, U.K., Ireland, Luxembourg, Australia, Hong Kong and Singapore. SS&C also services mutual fund structures in many other fund domiciles.
Global Investor and Distribution Solutions (GIDS) is the business unit offering this role. GIDS delivers global omni-channel investor servicing, including contact centre, using digital services.
About the Role
As a Technical Delivery Analyst, you'll be reporting to a Technical Delivery Lead and work closely together to oversee large scale infrastructure migration, microservices platform and data platform build. You'll engage closely with the delivery teams, delivery managers, project managers, release management team and more, across the globe, to enable ongoing software delivery to SS&C clients.
Your Responsibilities
- Oversee and manage infrastructure and platform-built projects, collaborate with the wider program team for demand and capacity planning.
- Manage work allocation across delivery team as well as cross-team capacity planning.
- Track, monitor, and report on allocated work and budgets, ensuring team forecasts and allocation reporting is kept up to date with PMO and actively monitor project actuals.
- Manage external dependencies, risks, and issues, ensure timely escalations.
- Manage Jira tasks, recording and reporting including appropriate status updates.
- Triage defect allocation.
- Promote and support Agile practices in the organization.
Your Experience
- A person with excellent written and verbal communication, as well as excellent customer engagement skills.
- A person with strategic and critical thinking, and proven ability to quickly understand complex business and infrastructure.
- A person with growth mind-set – someone who embrace challenges, adapt well to changes, proactive, be a problem solver, learn from experience, have the desire, and put the effort to develop self.
- A team player who communicates and collaborate well with others. We are doing large scale software development with teams in different locations, communication and collaboration is crucial for success.
- A person with willingness to travel internationally occasionally and work outside of local time zone hours as needed – because we are a global team.
Qualifications:
- Bachelor's degree in computer science, Computer Engineering, Management Information System or related field.
- Has a comprehensive knowledge of both Waterfall and Agile development life cycles.
- Experience with project management, understands the interdependencies of business processes and information systems and demonstrates ability to see the bigger picture.
Highly Desirable
- Relevant certifications in project management i.e.: Prince2 or PMP
- Agile certification.
- Experience with Microservices and Cloud migration.
- Has experience managing and delivering large scale infrastructure changes program at an organizational level across global geographies.
EEO Statement / Non-agency Disclosure
We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
Background Checks
All offers of employment at SS&C are subject to background verification checks, including 5-year employment history, proof of eligibility to work in hiring location, proof of address, credit check and criminal record check (where permitted by local law). The accuracy of all information you submit as part of your application is vital and may be used as part of the background checking process should you be successful.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
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