Description
Manager, Technical Writing
SIG SAUER, Inc. is a leading provider and manufacturer of firearms, electro-optics, ammunition, air guns, suppressors, remote controlled weapons stations, and training. For over 250 years SIG SAUER, Inc. has evolved, and thrived, by blending American ingenuity, German engineering, and Swiss precision. Today, SIG SAUER is synonymous with industry-leading quality and innovation which has made it the brand of choice amongst the U.S. Military, the global defense community, law enforcement, competitive shooters, hunters, and responsible citizens. Additionally, SIG SAUER is the premier provider of elite firearms instruction and tactical training at the SIG SAUER Academy. Headquartered in Newington, New Hampshire, SIG SAUER has over 3,200 employees across twelve locations in three states and is a certified Great Place to Work™. For more information about the company and product line visit: sigsauer.com.
Position Summary:
The Technical Writing Manager will oversee the Technical Writing Team within the Research & Development department. This position will require direct supervision of developing, editing, and maintaining proper control of all technical documentation within SIG SAUER. The Technical Writing Manager maintains a strong ability to collaborate with different business units within SIG SAUER and DoD technical writers to ensure a product that exceeds the expectations of various end user audiences.
FLSA: Exempt
Job Duties and Responsibilities:
*Drive strategy to develop, write, edit, and maintain technical documentation content.
*Actively create technical content for end-users and internal employees by collaborating with all internal business units.
*Develop, maintain, and refine technical documentation control records, standard operating procedures, and processes.
*Enable ease of sharing and contributing of technical knowledge within the company.
*Partner closely with internal stakeholders to ensure that documentation is of high quality, easily discoverable, intuitive to follow, and simple to maintain.
*Use mechanical abilities to manipulate SolidWorks CAD models to depict specific functions for manuals.
*Create assemblies in CAD from existing parts.
*Support internal and external requests for graphic design (external vendor requests, graphics to support engineering PowerPoint presentations, R&D monthly newsletter).
*Manage each team member's individual skills to be more efficient and ensure deadlines are met
*Identifying, establishing, administering, and maintaining the technical document management platform for storing, organizing, and enabling user access to technical and procedural documents.
*Engage with our customers to learn how we can improve their documentation experience.
*Maintain and revise documents as products evolve.
*Provide user support for content access issues for the document management system.
*Liaison with Government technical writers, provide support during DoD manual Validation/Verification events and Logistic Demonstrations.
*Work closely with printing vendors to ensure we are getting the best value for product delivered and that files are properly formatted eliminating any additional preparation cost.
*Engages in and actively volunteers for Continuous Improvement projects/tasks.
*Manages, participates in and sustains 5S Standards
*Must follow all required ISO procedures, comply with all work exposure EH&S training requirements, and adhere to SIG SAUER, Inc. security mandates.
*Must be able to travel
*Regular on-site attendance/punctuality is a necessary function of this position.
*May be required to work in other functional areas and/or facilities depending on business needs.
*May be required to work overtime or alternate shifts based on business needs.
*Miscellaneous duties as assigned.
Education/Experience & Skills:
*Bachelor's Degree in graphic design, communications, English or equivalent required.
*10+ years of experience in equivalent field required.
*Excellent written and verbal communication skills.
*Highly skilled in MS Office products, SolidWorks (CAD), SolidWorks Composer, Adobe Suite Applications (In-Design, Photoshop, Adobe Illustrator).
*Strong attention to detail and ability to write in explanatory and procedural styles for multiple audiences to include military end users.
*Skilled at prioritization and multi-tasking.
*Self-motivated with the ability to work in a fast-paced setting and manage assignments with tight deadlines from multiple sources.
*Prior Firearm Armorer experience or technical background in firearms and prior experience writing DoD related technical documents.
*Prior supervisory position experience preferred.
*Experience using and maintaining firearms is preferred.
*Equivalent combination of education and experience may be
Working Conditions:
*Prolonged periods of sitting at a desk and working at a computer using a keyboard and mouse performing repetitive tasks.
*Ability to open file cabinets, reach with hands and arms, bend, and twist, lift and move files.
*Ability to lift up to 25 pounds.
*Must wear required Personal Protective Equipment (PPE) where required.
*Must comply with all work exposure EH&S training requirements and adhere to SIG SAUER Inc. Security Mandates.
SIG SAUER, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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