Asset Management Lead Job Listing at SAIC in Washington, DC (Job ID 2501387)

Description

Description

This is a 100% onsite role in Washington, DC near Union Station Metro. 

Asset Management Services are the activities associated with process of the ongoing management and tracking of the lifecycle of IT Service components (e.g., equipment, software and software licenses, maintenance agreements, circuits) and their attributes (e.g., location, costs, depreciation, contracts, Vendor, serial numbers). Asset management includes all networks and systems maintained by NNSA. 

The following activities identify the required Asset Management Services responsibilities that the Vendor will perform across all in-scope environments.

1.  Support the management life cycle of for all in-scope assets, including maintaining the accuracy of data, (e.g., identification, requisition, ordering, receipt, inventory, installation, maintenance to disposal) within the Asset Management system. Include considerations for cloud, and data center Infrastructure assets). 

2.  Track warranty and licenses for in-scope software and hardware following the asset management process and the end-user device depot service. 

3. Support the management of inventory throughout the Asset life cycle for all in-scope assets (e.g., servers, software, endpoint devices) to ensure compliance with NNSA requirements.

4. Support updates to in-scope Configuration Management Database (CMDB) records related to all Change activities (e.g., Install/Move/Add/Change activities, Break/Fix activities, and Change Management).

5. Provide mission asset management, peripheral installation, maintenance, and configuration for desktops, laptops, thin clients, and other network and infrastructure devices as required. 

6.  Support Asset sampling audits (as agreed to by both Parties), in accordance with Asset Management service levels, to validate that data in the Asset systems is accurate and current.

 Essential Duties and Responsibilities:

• Excellent analytical, organizational, problem solving, presentation and writing skills are essential.
• Act as Point of Contact (POC) managing NNSA assets and related activities.
• Lead a team of Asset technicians by setting performance expectations, monitoring performance, and addressing any performance gaps.
• Identify process gaps and document processes in the form of Knowledge Base.
• Perform process improvement activities related to Asset management.
• Responsible for managing and coordinating asset mgmt tasks, team schedule and projects.
• Update related deployment activity information to internal partners and stakeholders.
• Identify and address all deployment issues in a timely manner or as directed by Management.
• Work in coordination with the different teams to address hardware/software issues within the NNSA ITOPs arena.
• Process, assign to and coordinate tasks with asset management teams.
• Update warehouse inventory records and perform regular (quarterly) and ad-hoc inventory and audit checks of IT equipment

Qualifications

Required:

• Bachelor's degree and 5 years, or Masters and 3 years experience
• 10 years relevant experience required. 
• Active TS or DOE Q level clearance is required
• US Citizenship is required
• Hardware and Software Deployment service and process experience
• Hardware break fix experience
• Asset management experience (with Sunflower or ServiceNow)
• Proven experience with imaging platform and technology (SCCM, Bit locker Encryption)
• Experience with IT Ticketing System such as ServiceNow
• MS Office/Office 365 Suite
• Proven team leadership skills and experience
• Solid organizational and time management skills
• Ability to multi-task under tight deadlines
• Strong attention to detail
• Excellent focus driven on task/deadline responsibilities
• Ability to work well in both a team setting and as an independent contributor
• The ability to work under pressure and make sound decisions

Desired:

• Dell Certification
• HDI Certification
• A+ Certification

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

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