Description
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We are immediately hiring a part time Operations Coordinator in Meridian, ID for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.
- Pay Type: Weekly
- Hourly Pay: $19.00 per hour
- Schedule: Tuesday through Saturday from 1:30 p.m. to 5:30 p.m. Must be open to flex hours as needed to support operational needs.
When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation's biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.
Here are a few of the many benefits when working with us:
- Medical, Dental, Vision Benefits start at 30 Days
- 401 (K) Savings Plan with a company match
- Discounted employee stock purchase options
- Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
- All major holidays paid and Paid time off within your first year
- Up to 12 weeks paid maternity leave
Summary
The Operations Coordinator oversees all client and driver activities, manages communication and instructions, and ensures that all necessary documents for equipment pick-up and delivery are in order.
Essential Functions
- Responsible for providing administrative support to the department: filing, opening mail, typing and answering phones
Additional Responsibilities
- Schedule with customers regarding their delivery and pickups of their equipment.
- Communicate with drivers regarding freight details, delivery or pickup times, special handling requests, important notices and announcements, and other relevant information.
- Monitor driver location and performance on routes.
- Promptly notify customers of potential delays and issues in advance.
- Prepare dispatch documents, as well as generating freight bills and invoices.
- Address minor delivery and pick-up issues raised by drivers, customers, and brokers.
- Document work performed; maintainaccurate, organized, and detailed records regarding dispatched calls, driver routes, route changes,
- Schedule and dispatch drivers and vehicles to appropriate locations according to predetermined zones, customer requests or immediate needs as well as accommodating route changes as needed.
- Relay information via phone, email or text message.
- Speak with supervisors or customers to resolve problems, requests for services or equipment.
- Organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed.
- Assist training new driverson processes
- Ensure that daily driver paperwork is accurate and inputted correctly.
- Investigate customer complaints with regard to transportation-associated issues.
- Complete additional tasks as requested by management.
Skills and Abilities
- Demonstrates customer service skills
- Must have customer service skills and telephone etiquette
- Highly thorough and dependable
- Requires integrity and trust
- Friendly and service-oriented
- Must have sense of humor, work/life balance and decision quality
- Strong verbal and written communication skills
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Ability to work independently and as a member of a team
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Capable of multi-tasking, highly organized, with excellent time management skills
- Detailed oriented with excellent follow-up practices
Qualifications
- H.S. diploma/GED required
- Two (2) years or more administrative and clerical support experience required
Travel: No
DOT Regulated
No
Customer Logistics Manager: Chance- Ryder. 116. Leaders in Logistics
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