Description
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Job Description :
Summary
The Group Manager Transportation is responsible for all client facing transportation management activities including field operations. Client base currently includes 1 client generating approximately $300 million freight under management. Book of business will generate approximately $9M in operating revenue. In addition to direct client facing responsibilities, position may also support Supply Chain Services vertical as part of integrated solutions.
Essential Functions
- Position is responsible for customer satisfaction, employee selection/development, organic revenue growth and achievement of aggressive financial targets
- Applies product knowledge to develop enhanced solutions for the customer improving customer satisfaction while improving revenue/margins for Ryder
- Works cohesively with all Ryder internal subject matter experts including Sales, Transportation Management Center Operations, Supply Chain Excellence, marketing, Pricing, Finance & IT
- Alignment of efforts and results to customer requirements and scope of work
- Development and management of field support teams including staffing and workload planning. Development of field support strategies. Developing and monitoring of field support measures and performance
- New customer implementation support
- Development and management of corrective actions and continuous process improvement. Development and improvement of standardized work processes
- Financial Management and Reporting. Account Performance Management and Reporting
- Supervises others (hire, promote, coach, development and performance management)
- Establishes and maintains effective relationships with customers and gains their trust and respect. Ability to negotiate with customers as new opportunities are identified, priced, negotiated and implemented
Additional Responsibilities
- Strategic customer initiatives. Develop saving opportunities for Ryder and customer
- Manages crisis situations by taking charge and obtaining necessary resource support
- Performs other duties as assigned.
Skills and Abilities
- Strong verbal and written communication skills
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)Strong ability to work with others (customer,carriers, & Ryder)Comfort around higher management
- Develops and delivers effective presentations
- Effective leadership and command skills, and decision quality
- Developing direct reports and others
- Ability to lead/manage others
- Innovation Management, Managing & Measuring work, motivating others
- Ability to build strong customer relationships
- Ability to negotiate & drive for results
- Possesses strong technical aptitude
- Demonstrates problem solving skills
- Demonstrates analytical skills
- Strategic agility
- Builds and manages effective teams
Qualifications
- Bachelor's degree required in Business, Logistics or related field of study or minimum 8 yrs. experience
- Master's degree preferred MBA, Logistics or related field
- Eight (8) years or more Industry related experience required
- Eight (8) years or more previous experience supervising others required
- Eight (8) years or more previous experience with financials and a financial acumen required
DOT Regulated: No
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\#IND-exempt
Job Category: Transportation
Compensation Information :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type :
Salaried
Minimum Pay Range:
$100,000
Maximum Pay Range:
$110,000
Benefits Information:
For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees :
If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
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