Description
At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities—ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.
Senior Software Engineer, Data Platform - Provo
Why We Have This Role
The Data Platform supports all of the Qualtrics experience management products. Our services ingest, store, process, and perform analytics on experience data, all at scale. We design systems for high availability, high throughput, data consistency and security. The platform we have built enables all of the customer, employee, brand and product experience teams to rapidly develop data-driven workflows and tools to help our customers manage their businesses.
How You'll Find Success
We aspire to be the best engineering organization within Qualtrics. Consequently, we focus on extending the platform by facilitating the specialization and personal growth of our engineers. Our engineers, at every level, participate in design and architecture, requirements gathering, full stack development and delivery, operations, quality, and benchmarking and optimization. Qualtrics wants to dominate the experience management space so we welcome individuals who are interested in envisioning the future and anticipating customer needs that don't exist yet. We expect our senior contributors to identify hidden problems, to exhibit a healthy intellectual and engineering curiosity, and to continuously question if there isn't a better way. Time spent on the data platform occurs in dog years. You will grow rapidly.
How You'll Grow
- You will be challenged to own high impact services with high scale and reliability requirements.
- You will develop a broader understanding of the interactions between systems in areas such as caching, routing, queue management, and event driven systems.
- You will gain a deeper understanding of AWS services, Kubernetes, Spinnaker, MongoDB, and more!
Things You'll Do
- Develop and operate scalable, robust, and highly available data intensive micro services.
- Implement new features and optimize existing ones to provide customer value.
- Partner with UX, TechOps, and Product teams to achieve the best product designs.
- Attend daily stand-up meetings, collaborate with your peers, prioritize features, serve on an on-call rotation, and consistently deliver value to customers.
What We're Looking For On Your Resume
- Bachelor's degree in Computer Science or a related field.
- Has worked across teams and roles to understand needs, propose features, and drive projects.
- Has developed and operated scalable and robust systems to solve complex business problems using the latest technologies.
- Experience with databases, cloud computing, and distributed systems.
- Experience with continuous delivery, git, test automation, and build/deploy systems.
- Strong algorithms, data structures, and coding background.
- Excellent troubleshooting skills.
- 5+ years of meaningful engineering experience.
What You Should Know About This Team
- When working on the Data Platform, collaboration is essential. You will get the opportunity to work with other teams and projects on a regular basis.
- The scale of the problems we are solving means your impact will scale as well. You will have the opportunity to make big impacts on performance, cost, and reliability.
- The need to scale means ample opportunities to learn about new and upcoming technologies to meet growing customer needs.
Our Team's Favorite Perks and Benefits
- Fun and collaborative office environment with in office amenities, food, drinks, outdoor garden space, and of course, pinball!
- Quarterly team offsites, giving developers a chance to interact with each other outside of the office and build camaraderie.
- Education budget you can flexibly spend on topics that interest you.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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