Description
Position Summary:
The Recruiting Assistant – Warehouse Hiring Center will primarily support processes around driver candidate sourcing and hiring process administration.
We are looking for individuals who are passionate about ensuring positive candidate experiences, have high energy and a positive attitude, and who have an attention to detail and capacity to deliver results.
Qualified candidates for this role will have prior experience demonstrating strong customer support through administrative and process completion, including issue resolution and strong follow-up. In this role you will need to be proficient in the use of technology, being able to capture candidate information via phone while managing multiple screen computer applications. An Associate's degree is required and Bachelor's degree preferred. Bilingual Spanish or French candidates are also strongly preferred as our operations supports geographies across the United States and Canada.
Job Responsibilities:
• Perform validation of Driver candidate Medical Card verifications to company standards using information obtained from candidate information, motor vehicle records, and national databases.
• Manage the documentation process of candidate scheduling for clinical services, including updating our background vendor.
• Assist with verification of driver employment history, accurately logging verifications and reporting findings to department supervisors.
• Complete and review administrative paperwork accurately and expeditiously.
• Upon direction from a member of Penske's Staffing team, search for new candidates matching the provided job description.
• May schedule candidate interviews with Driver Hiring Specialists.
• May support company-wide driver recruiting programs (800# contacts, daily email requests, CDL driver email box, and external email campaigns).
• Other projects and tasks assigned by supervisor.
Qualifications:
• Associate's degree equivalent from two-year college or technical school; or minimum one year related experience required.
• Prior demonstrated high-touch customer service and follow-up experience required.
• Candidates with prior CDL driver recruiting/ recruiting support highly preferred, other general recruiting support will be considered.
• Prior Taleo or other applicant tracking system experience highly preferred.
• Prior experience in mining candidate resume databases and phone screening applicants is highly preferred.
• Bilingual, fluent English/Spanish written and verbal communication a plus.
• To perform this job successfully, an individual must have knowledge of Word and Excel, and must be internet savvy.
• A sense of humor is helpful, as this can be a stressful job with competing priorities at any given time.
• Qualified candidates must be effective communicators who are not afraid of the phone.
• Candidates who are highly technically savvy (internet, cloud base applications, good with internet data research, cell phone/text messaging, etc.) are highly preferred.
Physical Requirements:
• The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
• While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer
About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Job Category: Human Resources
Job Function: Talent Acquisition
Job Family: Human Resources
Address: 100 Gundy Drive
Primary Location: US-PA-Reading
Employer: Penske Truck Leasing Co., L.P.
Req ID: 2416193
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