Associate Relations Analyst Job Listing at Panda Restaurant Group in Rosemead, CA (Job ID P1-1455833-0)

Description

Summary of Job Description:

The Associate Relations Analyst position is responsible for leading investigations to resolve basic associate complaints or concerns in collaboration with FHR management. This position conducts and completes the investigation and communicates with FHR management on the status of the investigation and remedial actions. The Associate Relations Analyst accurately assesses risk and liability in each case and documents findings in the EthicsPoint database.

Responsibilities

• Responds to and leads the investigation to resolve associate complaints and concerns, collaborating and consulting more complex issues with management. Conducts and completes the investigation thoroughly.
• Conducts investigations in a timely manner. Effectively plans investigations, communicates status updates and collaborates with management and Operations on remedial actions to be a trusted business partner.
• Effectively document the investigation. Maintains accurate records in compliance with company procedures. Ensures data in case management system is thorough and up to date.
• Accurately assess risk and liability in each case. Resolves associate relations concerns following federal and state laws and company policies through effective interaction with associates, Operations leaders and management. 
• Facilitates periodic and quarterly AR trends with Operations leaders for assigned regions.
• Participates in special projects, training or other assignments as required.

Requirements:

• Bachelor's degree in HR or related field required
• Minimum three years of experience in HR related to associate relations issues, preferably in a retail/hospitality operations environment
•  Must be available for alternative work week schedules, including weekends and non-business hours
• Successful completion of annual store training

Pay Range: P2: $33.00 - $46.50 / Hour

* Within the range, individual pay is determined using various factors, including work location and experience.