Description
Job Skills / Requirements Typical Duties and Responsibilities:
- Provide exceptional customer service and assistance and sustain effective relationships with clients and patrons
- Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns
- Attend and investigate security alarms and emergencies in a timely and professional manner
- De-escalate crisis situations, provide support and liaise with emergency personnel, including; police, fire and paramedic resources
- Exercise crowd control and evict trespassers
- Write clear and detailed reports including incident, emergency, liability and day to day reports
- Utilize two-way radios and computer applications to communicate site activities
- Handle Lost & Found items and inquires
- Holding an Alberta Security License, or can obtain a valid Alberta Security License
- Class 5 Unrestricted Driver's License
- Excellent communication skills, both written and verbal
- Excellent customer service skills
- Strong observational skills
- Ability to make immediate decisions while maintaining composure in emergency response situations with minimal supervision
- Ability to walk 18/20km and stairs
Education Requirements (Any)
High School Diploma/GED
Benefits: Medical Insurance, Dental Insurance
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