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Description
The Office Supervisor will be responsible for supervising both MA's and PSR's; ensuring adequate coverage at all times, participating in annual performance reviews with the Practice Manager, training new co-workers in addition to on-going training for existing co-workers, assist with the development of appropriate policies and procedures as well as performing all front desk and MA duties such as registration, answering/triaging of phone calls, appointment scheduling, form completion, precertification, and rooming of patients. Functions as the EPIC Superuser for front desk and MA duties. Works in conjunction with office coder/biller and Practice Manager to complete all practice work queues; charge review, follow up, credit, registration and billing errors, and VBO to clinic communication WQs. Benefits:
- Regular performance incentives
- Tuition Reimbursement up to $2,000 for continuing education.
- Health/Dental/Vision available after day one.
- Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA.
- Paid parental leave for new parents.
- 401k with employer match.
- Paid PTO for volunteering.
- Competitive salary.
- Future career growth!
Qualifications:
- Education: High school diploma or equivalent required with coursework in clerical skills.
- Experience: Minimum five years health care experience.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care – that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
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