Description
Responsible and accountable for the provision of quality palliative care to patients enrolled in the palliative telehealth program, including collaborating with the palliative care teams at each site and primary medical teams to facilitate care. Facilitates improving patient outcomes by assessing and triaging patient needs through telehealth platform and overseeing the care provided by palliative care teams. Manages operational aspects of technology platform, marketing, quality improvement, data management and analysis related to outcomes and performance. Serves as a representative for the telehealth program at outreach events and other venues for promotion.
Education
- Bachelor's degree required and
- Master's degree preferred
- 10+ years Related clinical experience in clinical setting caring for older adults required
- Candidate must have either an active DC or Maryland license upon hire, and must apply for the other jurisdiction within 1 month of starting. required
- Current RN license in the State of Maryland preferred
- Management, organization, and leadership skills.
- Analytical skill/ability to interpret statistical and financial reports, design control mechanisms, and monitor program performance.
- Ability to direct, coordinate and manage independent decisions consistent with policies/procedures/standards.
- Excellent communication skills.
- Ability to identify and resolve customer relation problems.
- Analytical ability to identify and resolve operational problems.
- Excellent verbal and written communication skills.
- Basic computer skills required, Proficient in Microsoft Office products.
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