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Company: MedStar Medical Group
Location: MD
Career Level: Associate
Industries: Not specified

Description

This role will be responsible for analyzing business requirements, identifying process improvements and collaborating with cross-functional teams to implement appropriate changes. This role provides both operational support and analysis of claims and/or configuration related items. Responsible for interpreting health plan benefits, fee schedules, claims edits, provider agreement/contracts to assist third party vendor(s) with update and maintenance of core claim and ancillary systems. The Analyst will assist with UAT and post validation of benefits and pricing to ensure successful configuration, integration, and accurate and timely payment of claims. They will have overall responsibility for complex and strategic functional design requirements, configuration, integration testing and issues resolution. This role will be primarily responsible for the upkeep and maintenance of all configuration policies and procedures to ensure the accuracy of all configuration activities. .
Education

  • Bachelor's degree In Healthcare Administration, Finance, Information Technology, Business Administration related field required
Experience
  • 5-7 years experience in working in a health plan or managed care setting specifically in Claims, Configuration, Customer Service and Enrollment required
Licenses and Certifications
  • Certified Professional Coder preferred
Knowledge, Skills, and Abilities
  • An in-depth understanding of national reimbursement mechanisms as well as local regulatory environment.
  • Strong understanding of operational activities around claims, enrollment, call center, utilization management, etc. related data.
  • Database experience (SQL coding experience preferred) with ability to access and manipulate large amounts of complex to produce meaningful and useful reports for senior management.
  • Extensive knowledge of payer reimbursement policies, state and federal regulations and applicable industry standards.
  • Prior experience in medical billing, claims auditing and claims analysis.
  • Ability to convey verbal and written information effectively.
  • Ability to follow verbal and written instructions.
  • Verbal and written communication skills.
  • Computer skills preferred.
  • Performs user acceptance testing and operational readiness for all lines of business programs and program enhancements, ensuring all end-to-end operational impacts assessed, requirements defined, operations documentation completed (e.g., process flows, policies, and procedures), communications delivered, and ongoing operations support established.
  • Gathers business requirements and works with external vendor to ensure accurate and timely benefit configuration.
  • Performs root cause analysis to understand claim anomalies and/or trends and identifies opportunities for improvement.
  • Serves as subject matter expert and works with other functional areas to respond to all configuration and claim related requests, inquiries and escalations.
  • Applies previous experience and knowledge to research and resolve complex claim/provider issues, pended claims and provides guidance to third party vendor(s) as needed.
  • Assists with development of configuration standards and best practices while suggesting improvement processes to ensure systems are working more efficiently and improve quality.
  • Assists in planning and coordination of upgrades and releases, including development and execution of test plans.
  • Uses SQL to pull data to identify trends and root cause.
  • Participates in meetings and on committees as assigned.
  • Participates in multi-disciplinary quality and service improvement teams.
  • Coaches and assist other managers with their development.
  • Develops standards of performance, evaluate performance, and conduct performance management planning.
  • Develops and maintains dashboard reports using MS SQL, MS Excel, and Tableau to visualize data and provide insight applying accurate and appropriate interpretation of data.
  • Builds SSRS and SSIS reports, maintains existing reports and creates new reports.
  • Participates in meetings and on committees and represents the department and hospital in community outreach efforts.
  • Participates in multi-disciplinary quality and service improvement teams.
  • Performs other duties as assigned.

  •  Apply on company website