Search for More Jobs
Get alerts for jobs like this Get jobs like this tweeted to you
Company: MedStar Medical Group
Location: Colmar Manor, MD
Career Level: Entry Level
Industries: Not specified

Description

General Summary of Position
Engages in inpatient referral activities for assigned medical offices. Ensures accuracy and effectively manages patient referrals for specialty care and/or medical tests. Develops effective referral processes to ensure a high level of service and patient satisfaction.


Primary Duties and Responsibilities

  • Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.
  • Coordinates all medical referrals from practice physicians to specialists. Maintains referral log/referral tracking system and distributes to the appropriate provider and/or department. Enters and tracks referral data in the system.
  • Identifies and expedites urgent care situations by handling hospital admission forms, transmitting information to appropriate agencies, and coordinating administrative functions.
  • Maintains records and provides patient outreach for missed appointments.
  • Maintains referral log and tracking system and distributes to the appropriate provider and/or department.
  • Obtains authorizations from insurance carriers, when required.
  • Schedules follow-up/referral appointments and completes requisitions for tests. Schedules pre-op visits. Keeps patient informed.
  • Transmits requests/forms to payors, specialists, and patients as needed.
  • Answers incoming calls in a professional manner and providers back up to the front desk as needed or assigned.
  • Participates in multidisciplinary quality and service improvement teams as appropriate. Participates in meetings, serves on committees and represents the department and hospital/facility in community outreach efforts as appropriate.

  •  

    Minimum Qualifications
    Education

    • High School Diploma or GED required

    Experience

    • 1-2 years 2 years experience in a medical office or ambulatory health setting performing billing, referrals or related administrative tasks

    Licenses and Certifications

    • No special certification, registration or licensure required

    Knowledge, Skills, and Abilities

    • Requires effective verbal and written communication skills.
    • Must possess basic computer skills including working knowledge and proficiency in the use of Microsoft Office, database systems, electronic health records, and patient scheduling systems.
    • Must be familiar with medical terminology normally demonstrated through medical terminology course completion.


    Why MedStar Health?
    At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:

    • Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
    • Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
    • Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
    • More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.

    About MedStar Health
    MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.

    MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.


     Apply on company website