Description
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Specialist, Digital Marketing Specialist, Digital MarketingWho is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Global Business Service Center team is looking for a Specialist, Content Publishing to partner with Global Digital Marketing and support content authoring and publishing activities for our mastercard.com websites. The ideal candidate is passionate about working with Mastercard content creators and agency partners, and ishighly motivated, a self-starter, intellectually curious, and has a good eye for design and copy.
Role
In this position, you will:
• Own activities related to content entry to support publishing on mastercard.com websites.
• Be responsible for adding new and/or updating site content – including text, images, and downloadable assets like PDFs.
• Work within pre-defined page templates and components.
• Own ad-hoc image resiging and optimization to maintain a high standard of site quality and usability.
• Maintain site maintenance, governance, and authoring knowledge assets to ensure relevancy.
• Publish web pages with documented site/business unit owner approval.
• Add new and/or update author-able page information such as SEO Meta info, tags, and light HTML editing to format text as needed.
• Be expected to add new and/or update DAM (digital asset manager) assets, managing assets in the DAM to ensure compliance with digital marketing governance and trademark/copyright laws.
• Support urgent site updates as needed.
All About You
The ideal candidate for this position should:
• Extensive experience with AEM in the cloud and some knowledge of Adobe Photoshop to support ad-hoc image sizing.
• Have some experience with HTML to facilitate edits and text formatting within pre-defined AEM components.
• Be willing to work with internal Mastercard development/technical teams to resolve authoring questions or issues as they arise.
• Demonstrate ability to multi-task and prioritize multiple requests concurrently, while meeting deadlines.
• Have strong problem-solving skills, attention to detail, and accuracy.
• Be experienced in web content publishing with exposure to a high degree of collaboration with external stakeholders and internal colleagues.
• Have an ability to clearly communicate complex information to effectively deliver messages, both verbally and in writing.
• Be self-motivated, and able to operate with a sense of urgency.
• Have a good design eye and some proofreading ability to spot issues with pages as they are being developed or post publishing.
• Be willing to learn about WCAG accessibility best practices to help flag and correct accessibility issues as web pages are being built.
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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