Senior Analyst, Meeting & Travel Services Job Listing at Mastercard in Purchase, NY (Job ID R-230091)

Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Senior Analyst, Meeting & Travel Services Overview:
Are you experienced in meeting and event planning, and adept in office or administrative procedures? Do you excel at leading and collaborating with mid-level business leaders to seamlessly integrate brand and meeting objectives into event designs? Are you skilled at steering cross-functional teams to successfully manage the tactical and operational aspects of meetings and events? Do you thrive in a fast-paced, high-visibility environment? Are you entrepreneurial, detail-oriented, and passionate about the meetings, events, and hospitality industry?

Role:
Aligns meeting frameworks with global company strategic initiatives.
Manages a portfolio of smaller, less complex meetings.
Partners with mid-level leaders to define meeting program scope and objectives.
Develops and executes comprehensive project plans for assigned meetings, including:
Collaborating with clients, peers, and third-party partners across various regions and time zones.
Leading project update meetings with business owners, including setting discussion guides, decision points, and presentations to ensure project timelines are met.
Managing event budgets with guidance from leadership.
Planning and leading site inspections, as needed.
Overseeing third-party management, including destination management, onsite staffing, production, and transportation.
Ensuring compliance with risk management and internal process approvals.
Building and managing effective event staffing plans, seeking leadership support when necessary.
Coordinating with clients on content elements such as keynote speakers and entertainment in collaboration with marketing, communications, and sponsorship teams.
Designing and approving menus and banquet event orders.
Analyzing cost savings and avoidance on a per-meeting basis.
Advising on program enhancements like upgrades, gifts, and pre-arrival experiences.
Serving as Mastercard's Brand Ambassador and main onsite contact for flawless execution, with support from leadership for senior meetings and events.
Managing attendee reminders, communications, logistics grids, and show-flows.
Preparing and delivering post-event briefings.
Enhances the visibility of meeting services while driving cost savings and efficiency.
Identifies and implements opportunities for process and procedure improvements.
Leads annual reviews of the meeting and event portfolio to assess innovation opportunities, process improvements, and operations management to support CMS client retention.
Contributes to process improvements, change management, and compliance with company policies.

All About You:
Proven experience in designing, planning, and executing corporate meetings.
Proficient in managing complex projects involving multiple stakeholders.
Strong skills in budget management, forecasting, and analysis.
Excellent oral and written communication skills.
Extensive experience in the meetings, events, and hospitality industry.
Ability to make decisions under pressure while maintaining professionalism.
Effective communicator with all levels of management.
Detail-oriented with a focus on accuracy and timeliness.
Agile and adaptable to change.
Advanced knowledge of Cvent Technology Tool is highly preferred.
Willingness to travel up to 30% as needed for event support. Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

Purchase, New York: $94,000 - $146,000 USD

 Apply on company website