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Company: Mastercard
Location: O'Fallon, MO
Career Level: Mid-Senior Level
Industries: Banking, Insurance, Financial Services

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Program Manager II Overview
Services within Mastercard Data & Analytics team is seeking a Program Manager to support key initiatives that drive modernization, efficiency, and collaboration. This role focuses on managing projects, processes, and communications across various programs to ensure alignment, progress, and successful delivery.
Key responsibilities include:
Contribute to Key Initiative: Modernizing our data infrastructure to enable real-time insights and support advancements in data, privacy, and AI.
Program Cadence and Reporting: Implement standard program cadences, consolidate data and metrics, and facilitate cross-team conversations to address dependencies, blockers, and progress.
Communication and Tools Management: Support communication efforts such as newsletters and drive consistency across tools like Confluence and SharePoint.

The Role
Plan, execute, and deliver projects related to specific technologies, products, or programs with guidance as needed.
Track program progress, ensuring dependencies are addressed, gaps are identified, and blockers are resolved.
Collaborate with teams across functions to align priorities and optimize workflows.
Conduct retrospectives to identify opportunities for process improvements and implement them effectively.
Streamline and improve existing processes to enhance team efficiency and program outcomes.
Coordinate resources, define scope, set priorities, and establish milestones in collaboration with leadership.
Monitor risks and dependencies, and ensure timely resolution to maintain program momentum.
Manage program communications, including status updates, timelines, dependencies, actions, risks, and mitigation plans.
Facilitate effective meetings to align teams and stakeholders.

All About You
A proactive and detail-oriented professional with a passion for driving results and collaborating across teams.
Strong analytical and problem-solving skills.
Ability to translate data and analytics into actionable insights to meet business goals.
Excellent coordination and organizational skills, with the ability to manage multiple stakeholders and priorities.
Experience working in an agile delivery model, including sprints, roadmaps, and backlog prioritization.
Proficiency in Microsoft Excel, Word, and PowerPoint.
Experience with tools such as Tableau, Domo, JIRA, Aha!, Confluence, or SharePoint is a plus but not required.
A solid understanding of risk management and mitigation strategies.
Strong verbal and written communication skills, with the ability to build relationships and collaborate effectively. Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

O'Fallon, Missouri: $65,000 - $104,000 USD


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